Affirm reviews

4.0

73% would recommend to a friend

(615 total reviews)
avatar

Max Levchin

90% approve of CEO

73% positive business outlook

Affirm has an employee rating of 4.0 out of 5 stars, based on 615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Affirm employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

615 reviews
3.0
Jul 12, 2017

Okay but not as great as it seems

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really worthwhile mission, a lot of smart and good people, and working with Max Levchin has its benefits for sure.

Cons

It's the blind leading the blind. There is a ton of inexperience in leadership and management roles. People with chops and experience leave out of frustration, and the inexperienced remain to move things forward. The "happy" people really just don't know any better/different. I would be surprised if Affirm ever becomes more than a company with potential.

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Affirm Response
8y
We appreciate you taking the time to write an employee review. We hope that you'd be open to speaking directly with Max or our SVP of People & Places about your feedback. Thank you.
1.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay and good benefits. Used to have great leaders, but they all left...

Cons

If you're considering joining the Product Management team, take some time to research the leadership (VPs & Directors). Several advanced internally more through politics than through demonstrated product leadership. The result is a hierarchical, insecure, and often hostile environment. Constructive dissent is discouraged — unless it comes from leadership, which often critiques others' work more to appear smarter than to build better products. Many team members feel the need to constantly manage optics and loyalty just to stay safe. There’s no cohesive product vision at this point. Priorities shift frequently, the strategy feels reactive and short-sighted, and much of the work is about catching up rather than leading. Innovation has stalled, morale is low, and projects often revolve around squeezing out minor revenue bumps rather than delivering meaningful impact. The compensation and benefits are strong, which is likely why many stay. But make no mistake — the culture is demoralizing, and unless you thrive in environments with condescending leadership, where politics outweigh product, it's worth thinking twice.

1.0
Jul 13, 2022

Don't join customer operations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They pay really well and the benefits are excellent.

Cons

The most dysfunctional organization you've ever been at - the head of customer ops is great, but the Directors micro-manage, will ask you to do the impossible, and then hang you out to dry. I've never seen more directs be scapegoated before. Super toxic and would not recommend if you have other options. If you can grin & bear, not say anything controversial, and make nice with the right people, you'll probably have a better time there. If thinking about joining, do NOT rock the boat. You'll get burned.

Viewing 49 - 51 of 615 Reviews

Glassdoor has 654 Affirm reviews submitted anonymously by Affirm employees. Read employee reviews and ratings on Glassdoor to decide if Affirm is right for you.