Aftermath reviews

2.5

26% would recommend to a friend

(18 total reviews)
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Steve Ford

18% approve of CEO

17% positive business outlook

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18 reviews

Reviews about "Culture"

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5.0
Mar 26, 2014

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great people, great service and challenging career. Management is motivated and is continually trying to improve process and procedures, serve families in need and provide for its employees while balancing what is most likely one of the most difficult times for its customers. The challenges in this job are like no other in most careers and industries.

Cons

Job requires a big commitment and being on call 24/7

4.0
Mar 6, 2014

Coming up on one year anniversary

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- People here believe in the core value of the services we provide, and take pride in being compassionate caregivers in traumatic situations - Small company, everyone is very friendly and fun, very down to earth - Commitment to becoming a world-class company, striving to be head and shoulders above the competition in terms of professionalism and excellence - Performance culture - Job flexibility, you can move around

Cons

- Still in "sophomore" year of growth, so we are trying to build more process and scale into the business. Sometimes it's a little clunky, but we're learning as we go and adapting quickly - The location of headquarters is by a shopping mall, sort of remote - We have suffered terribly in terms of brand reputation, most of which is unwarranted. The early mistakes the company made are still lingering even though the company has radically upgraded its business practices. The criticism is demoralizing sometimes, but we know it's not the truth of what really goes on. I have seen first hand the very kind things that customers say, and I watch our teams work around the clock to help people for very little money, so it makes me frustrated when I see us being made out as bad guys. - Some occasional drama but that seems to be in any company I guess

1.0
Oct 18, 2013
Recommend
CEO approval
Business Outlook

Pros

There is good about this company. They have a revolving door of employees. Go to the company web site, they are always hiring. People quit due to the abusive way Aftermath treats their employees with constant scare tactics they will be fired and take advantage of employees. Aftermath does not have a conscience, they do not believe in ethics, they deceive grieving people into contracts they do understand, and promise grieving families the insurance company will take care of all the costs involved.

Cons

There are so many cons regarding Aftermath any employee could write a manifesto longer than the novel “War and Peace.” If one were to read the brochures they pass out at funeral home conventions, police conventions, or any other place they are able to market their business they would think Aftermath is a wonderful and caring company. It is an embarrassment, not a privilege, to admit to working for Aftermath. Unless you are willing to give up a personal life, have family, or have friends, you do not want to work for this company. Most employees are expected to 24/7. When I first started working there benefits were available after the first 90 days of employment. Without notification to current employees Aftermath changed this policy to no benefits for the first 180 days of employment. Upper management will get angry with an employee and just fire them. Aftermath is protected under the Right-to-Work laws. Aftermath will get mad at an employee, fire them, and then start a new policy if someone does what that person just did they will be fired as well. At least two or three new rules are created each week that will get an employee fired. Aftermath bills customers $285 per hour for the field technician supervisor and $275 per hour for each field technician. Typically all jobs have one supervisor and two technicians for each job. In reality, the field technicians and supervisors never actually work the full hour, but the customer still pays for the full hour. Half the time the crew is taking breaks and playing around. The labor costs are $285 per hour for the supervisor who does not do any of the cleaning. The supervisor sits in the van, comes in on occasion to see how the progress of the cleanup is going, takes a few pictures, and then goes back out in the van and talks on the phone. Of course they are diligently working on updating the case handler on the job status and typing reports. I pity anyone who has a conscious and gets hired there. If you have a conscious and do not want to be treated like the lowest form of life scum do not apply to work there. If you think I am just a bitter past employee I hope you learn your lesson, get hired there, and I will be reading your comments about how you should have taken my review more seriously.

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