Does Agero pay their employees well?

According to anonymously submitted Glassdoor reviews, Agero employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Agero. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Agero?

62% of Agero employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agero 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Agero?

Customer Service Representative (125) , Customer Service Representative (CSR) (30) , Roadside Assistance Agent (22) , Roadside Assistance (20) , Operations Supervisor (14) , Response Associate (13) , Customer Service Agent (11) , Dispatcher (11) , Software Engineer (10) , Senior Software Engineer (9) , Accident Management (8) , Call Center Representative (8) , Response Agent (7) , Total Case Specialist (7) , Customer Service (6)

What are the pros of working at Agero according to real employee reviews?

"I worked from home and the pay was decent." ((in 59 reviews)); "good pay, PTO, 401k, Insurance, Work from home" ((in 48 reviews)); "The people here are great and it really starts from the top." ((in 48 reviews)); "benefits were good and until the merger hours were unlimited" ((in 43 reviews)); "The work life balance was good" ((in 18 reviews))

What are the cons of working at Agero according to real employee reviews?

"Poor Management needs to improve communication with employees." ((in 39 reviews)); "Fire the good supervisors" ((in 18 reviews)); "not all the supvs are bad managers." ((in 15 reviews)); "Too much favoritism in this company ." ((in 12 reviews)); "Poor communication regarding process changes or changes in the company vision" ((in 8 reviews))

What are employees saying about Agero layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agero layoffs and their outlook for job security at Agero in 2026.

What are the top reviewed Agero locations?

Clarksville , Medford , Tucson , Sebring , Blountville , Boston , Dallas , Houston , Irving , Atlanta , Nashville , Jacksonville , Tri-Cities , Bristol , Phoenix , Albuquerque , Texas City , San Francisco , Bristol , Las Cruces , Johnson City , Orlando , Tampa , Columbia , Tennessee City , Memphis , New Brunswick , Chicago , Illinois City , Richmond

Agero reviews

3.5

62% would recommend to a friend

(720 total reviews)

Dave Ferrick

75% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (720 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

720 reviews

1.0

May 23, 2017

At least the benfits are good.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits and your co-workers

Cons

Most of the supervisors are inexperienced, immature and unprofessional. Promotions seem to be dealt out based on who you know and who's rear your kissing. Good employees are passed over for subpar employees. More work can be thrown on you if you do your job well with little to no thank you, but your mistakes are pointed out on a daily basis. Don't be too good at your job in other words.

1.0

May 15, 2017

Operations Supervisor

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

There is a great sense of satisfaction in helping stranded motorists.

Cons

Very poor compensation. Benefits cost a family of four nearly $1,000.00 a month. Very high deductibles on the insurance. A very poor compensation package becomes smaller with the insurance costs. There is a lot of talk when it comes to valuing employees. However, my manager told me he "looks for reasons to fire people". Upper management is ineffectual, they are more concerned with covering there own mistakes than treating people fairly. I would not send anyone I care about there for employment.

2.0

Nov 22, 2016

Liability Specialist

Liability specialist

Recommend

CEO approval

Business Outlook

Pros

People and environment are tolerable Location is easy to get to from next to Wellington station

Cons

There is no opportunity within the department to move forward Management is constantly looking for ways that you messed up and then scolding you like a child rather than using the opportunity to coach you No opportunity to advance your education Training for the position is poor at best

Viewing 40 - 42 of 720 Reviews

Jobs at Agero

Corporate Strategy Associate

Quality Assurance Analyst

Lead Data Analyst (Network)

Principal ML Engineer

Agero

Agero reviews

Company ratings over time

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At least the benfits are good.

Operations Supervisor

Liability Specialist

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