Agero reviews

3.5

62% would recommend to a friend

(720 total reviews)
avatar

Dave Ferrick

75% approve of CEO

65% positive business outlook

Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

720 reviews
1.0
Jan 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Working from home. Floating holidays and vacation time

Cons

It is all about making their numbers. The faster you get the information right or wrong the happier they are. Starting, I for felt like I was doing great and that they cared. Next clsss came in and I did not matter. You will do great if you do not care about the person on the phone. Just move thru the screens and move on@!

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Agero Response
5y
At Agero, the most important customer to us is the one you are on the phone with - right now - who needs our help. Making sure that customer and all customers are supported and safely moved through their roadside event is our obsession which is why we provide a month of training and a network of resources to support our associates.
1.0
Jan 24, 2021

Terrible

Recommend
CEO approval
Business Outlook

Pros

Sometimes they would buy you lunch.

Cons

Everything about the job is awful

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Agero Response
5y
It sounds like the role of an Agero agent just wanted the role for you. If you'd like to chat further with our human resources team, please email recruiting@agero.com and we'll get you to the right contact.
2.0
Jan 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent pay, very good co-workers

Cons

Bad for your mental health. They expect you to work on everything as fast as humanly possible and if you can't meet metrics you just get put on endless warnings which take away your opportunity to use the PTO you accrued

Viewing 442 - 444 of 720 Reviews

Glassdoor has 773 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.