Agero reviews

3.5

62% would recommend to a friend

(720 total reviews)
avatar

Dave Ferrick

75% approve of CEO

65% positive business outlook

Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

720 reviews
5.0
Feb 10, 2021

Great company, led by great people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly, team-oriented, work life balance

Cons

No cons that I have noticed

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Agero Response
5y
Thank you for the feedback - couldn't agree more with your assessment in that we have AMAZING people that make up our teams.
2.0
Feb 5, 2021

Alright

Recommend
CEO approval
Business Outlook

Pros

Good pay, pretty good communication

Cons

Customers attitude, do not expect to move up in company because you won’t

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Agero Response
5y
Career growth and development is a hallmark of the Agero contract centers with a large percentage of agents moving into new, higher paying roles within the first 6 months. From day 1 and through the first month of classroom & on the job training we focus on both building the core skill set required for supporting our roadside customers as well as the building blocks to quickly move into new roles.
2.0
Feb 5, 2021

Fragmented Leadership

Recommend
CEO approval
Business Outlook

Pros

Work Life Balance, they care about people at a personal level, it is a family business

Cons

Petty, Micromanagement, favoritism, lack of vision

Viewing 439 - 441 of 720 Reviews

Glassdoor has 773 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.