Agero reviews

3.5

62% would recommend to a friend

(719 total reviews)
avatar

Dave Ferrick

75% approve of CEO

65% positive business outlook

Agero has an employee rating of 3.5 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

719 reviews
2.0
Nov 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent benefits and bringing new technologies

Cons

Some crazy middle and senior management folks make associates life horrible and demotivating. Never had to work with such "managers" before.

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Agero Response
6y
We are grateful for the honesty of our employees as that allows us to understand what and where we as an organization need to focus. In addition, we encourage you to reach out to your HR representative if there is anything in particular we need to be aware of. Thank you again for your perspective.
1.0
Jul 13, 2018

Support specialist

Recommend
CEO approval
Business Outlook

Pros

Almost nothing except flexibility in schedule. And non micromanagement

Cons

The environment here is very clique-based and two faced. There are a few people who might be genuine but you don’t really know because they’re in the clique you know is constantly talking. But that’s not even the worst part. The worst part is the compensation in comparison to the “benefits” and PTO. We have BCBS, and pay $200+ for just health insurance and it isn’t even a good plan. This is for one person. Not for myself and my husband. And it’s JUST BCBS. PTO is not good either. It’s 2 weeks a year accrued over those 52 weeks ONLY IF you work a full 40 hour week. And if you work OVERTIME, that pto that would be owed to you does not get accrued. Let’s say you have 8 hours of pto in your bank. You work 40 hours a week and accrue only 1.54 hours in PTO. If the next ween you work 32 hours and use that 8 hours— you don’t get the full 1.54 hours. You get something like 1 hour. But if you decide to make up your 8 hours lost in overtime the next week and work 48 hours... you still only get 1.54 hours. And you cannot borrow this time which is understandable but if you’re accruing it on a 52 week year, you’ll never be able to take a full weeks vacation. This is regardless if you were out with a serious illness, your spouse was, or you’re pregnant. OH AND, I have to track this because they legitimately will not add in the right PTO you have. They short you on your pay check and are lazy to add it. It makes me feel as though they’re purposely trying to get around having to pay employees what they earn. This week, over a 2 week pay period. I had less than 2 hours banked in my pay statement. I worked full 40 hour weeks in the previous pay period. So I should’ve gotten 1.54 hours per week * 2 weeks at 3.08 hours banked. And what I already had banked in my PTO that was unused before this pay period was 3.84 and SOMEHOW, I now only have 1.85 hours that I can use today if need be. I should have 3.84+3.08 at 6.92 hours. That I can use but I do not.

1.0
Aug 10, 2015
Recommend
CEO approval
Business Outlook

Pros

There is not one thing good about this company

Cons

Only 2 weeks training..Once on floor NO help at all...Supervisors are always gone, meetings, vacation, no one assigned. Forced OT of 4 hours a day and 4 days a week!!!! My class started with 18 people, by week 4 there were only 4 of us left. They hotseat and the work stations are filthy...asked if they ever got cleaned? Nope. Can I have some cleaning supplies to clean my area? Nope. System out of date, super slow and wrong a lot.....Vendors complain they never get paid from Agero.

Viewing 7 - 9 of 719 Reviews

Glassdoor has 772 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.