Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.0 out of 5, based on over 3,260 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 78% of employees would recommend working at Airbnb to a friend and 66% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (142) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 373 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 204 reviews)); "good work life balance and pay good." ((in 107 reviews)); "+ great team and colleagues" ((in 84 reviews)); "Fully remote and good pay" ((in 78 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 104 reviews)); "The salary was low for the work" ((in 61 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 57 reviews)); "Some managers have been there for too long." ((in 54 reviews)); "Middle management is inexperienced and insecure, adding needless pressure on already overworked agents." ((in 24 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

San Francisco , Portland , New York , Seattle , Los Angeles , Washington , San Diego , Denver , Miami , Chicago , Austin , Oakland , San Jose , Las Vegas , Boston , Atlanta , Houston , Tampa , Tucson , Dallas , Texas City , Dayton , South San Francisco , Palo Alto , Aurora , Kissimmee , Florida Ridge , Fairview , Florham Park , Jersey City

Airbnb reviews

4.0

78% would recommend to a friend

(2,377 total reviews)

Brian Chesky

86% approve of CEO

66% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

4.0

Oct 2, 2018

Software Engineer

Software engineer

Recommend

CEO approval

Business Outlook

Pros

beautiful office, good pay, technical projects

Cons

engineering culture gotten worse, inexperienced and bad managers, lots of politics

3.0

May 16, 2017

My team makes it better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My team makes everything better at Airbnb. Learn a lot of interesting things

Cons

Full-time temporary employees are treated as 2nd class citizens Insurance is ok but not the best There is no room for growth or upward mobility They make you feel like you are just lucky to be here and should just accept whatever pay they give you

3.0

Mar 31, 2017

Not the company I used to love

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The founders and their passion for the Airbnb's mission. The workspaces are beautiful and perks are great as well.

Cons

The environment has gotten quite political in the last couple of years. Because of the flat structure across the eng org, it is hard to move up and getting a title change - ex: they don't have a Senior Manager or Senior Director title. The performance review process has gotten more subjective rather than based on quantifiable numbers over the past year as well. Also, while the company and teams don't hesitate to throw money at extravagant offsites and parties, managers have to fight to ensure their employees are getting the pay raise they deserve.

Viewing 70 - 72 of 2,377 Reviews

Top companies for "Compensation and Benefits" near you

Amazon

3.7★Compensation & Benefits

Google

4.5★Compensation & Benefits

Jobs at Airbnb

Senior Staff Machine Learning Engineer, Data & Eval

Lead, Advanced Analytics, Product

Staff Software Engineer, Community Support Engineering

Senior Staff Machine Learning Engineer, Guest & Host

Software Engineer, Web Platform

Airbnb

Airbnb reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Software Engineer

My team makes it better

Not the company I used to love

Top companies for "Compensation and Benefits" near you

Jobs at Airbnb

Airbnb reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Airbnb reviews FAQs

Jobs at Airbnb