Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.0 out of 5, based on over 3,253 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 77% of employees would recommend working at Airbnb to a friend and 65% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Airbnb. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Airbnb?

77% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (141) , Senior Software Engineer (67) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 382 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 203 reviews)); "good work life balance and pay good." ((in 105 reviews)); "+ great team and colleagues" ((in 84 reviews)); "Fully remote and good pay" ((in 76 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 103 reviews)); "The salary was low for the work" ((in 63 reviews)); "Went through two different managers in less than a year which can greatly impact performance reviews." ((in 58 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 55 reviews)); "Long hours and lots of work" ((in 23 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What Airbnb locations have received the highest employee ratings?

Denver , Los Angeles , Washington , Miami , San Francisco , Portland , New York , Seattle

Airbnb reviews

4.0

77% would recommend to a friend

(2,370 total reviews)

Brian Chesky

85% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Compensation and benefits

4.0

Culture & values

3.9

Work/Life balance

3.4

Senior management

3.4

Career opportunities

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jul 25, 2016

Amazing place to work BEST EVER

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Culture (It's all about love, love guests, hosts, employees, the societies, the communities, THE WORLD) Collaborative environment Extremely friendly and talented staff and coworkers Benefits (Free & healthy food, early dinner) Events (Belo day is amazing, talent show (This is new this year), a lot to come...) Bootcamp(This is amazing!) countless earning opportunities (training, hands on)

Cons

No match for 401k plan :(

5.0

Mar 13, 2019

Great perks, pay, and people

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Most people are extremely nice and driven at Airbnb. You can really find whatever you are looking for in a team. The tech stack is a priority for the company, which makes the company a great place to work as an engineer. We have tech talks at the office, open source projects, stipends to attend conferences, etc. We encourage novel/optimal technical solutions even when the project may take more time, and we (at least recently) are trying to build with the long term in mind.

Cons

Office politics can be frustrating Designers have too much power and many don't know how to build UX or be on top of projects The quality of engineers is highly variable

2.0

Sep 3, 2018

Good business, toxic culture, lame technology

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good business. Beautiful office. Good work-life balance. Competitive compensation. Some 401k match. Overall nice people.

Cons

Rather political environment - it seems to me that making "friends" and pleasing your manager is more important than doing solid work. Fake and hypocritical. I feel they don't practice what they preach. Another complaint I have is on the engineering side. There are many talented engineers hired from top schools and FB/GOOG/AMZN/LNKD/MSFT, but miraculously the quality of Airbnb's engineering is not that good, as you can tell from how slow the website and the app are even today. Again, this probably is related to the culture of the company.

Viewing 7 - 9 of 2,370 Reviews

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Jobs at Airbnb

Lead, Advanced Analytics, Product

Lead, Advanced Analytics, Product

Senior Staff Machine Learning Engineer, Guest & Host

Audiovisual Infrastructure Engineer

Senior Staff Machine Learning Engineer, Data & Eval

Airbnb

Airbnb reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Amazing place to work BEST EVER

Great perks, pay, and people

Good business, toxic culture, lame technology

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