Airbnb reviews

4.0

77% would recommend to a friend

(2,370 total reviews)
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Brian Chesky

85% approve of CEO

65% positive business outlook

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jan 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Smart and talented colleagues Good mission Interesting product and problem to work on

Cons

Culture is hypocritical- the founders might not mean to have the culture become what it is today but reality is that people only being a host to manage up. The outside image and recruiting brand definitely looks much better than the reality inside. They recently cut the food team while taking about the brand of AIRFAM when recruiting - no family is disposable for financial reasons, if you cannot stand for your culture then do not say or brand it. Broken operation - I have been working for several tech companies big and small, the management at Airbnb is definitely on the chaotic side. Teams step on each others’ toes, nonsense frequent reorganization, people get promoted by taking others’ credit. Mid management focus on growing their own career here rather than helping team or their reports be successful. Setting up your authority in the organization or being an early employee is more important than doing actual impactful work. Many managers promoted within the company from early days do not know how to manage and often meddle with employee’s work. Lack of innovation - most of middle management here, as a result of trying to promote their own career, do not take bold innovative approach to the business. The result is a lack of innovation to make impact but rather fine tuning to make their performance review looks good or please their upper management. No work life balance - you are expected to work A LOT sometimes 70-80 hours when you are on certain teams.

1.0
Mar 31, 2015

Terrible place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good perks and great benefits that help make this place tolerable to work at. They are quickly stepping back in providing these great perks which I guess is a con....

Cons

culture is terrible here and is very every man for himself and people aren't afraid to throw you under the bus. major growing pains that don't have a positive trajectory with no work life balance. complete disregard for opinions being voiced and breeds a culture of fear to speak up. Also, no clear roles and responsibilities for communication leads to miscommunication. disregard for the actual needs of a company when hiring and then creates confusion for incoming hires on what they're actually there to do.

1.0
Jan 19, 2017

Sad how disgraceful this place is

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free food, made in house Quarterly Travel coupon Great product Beautiful office space, not very functional though Excellent maternity/paternity leave

Cons

Most people are only looking out for themselves. Either they are waiting for their RSUs to vest and/or are trying to climb up the ladder using ugly tactics so that they can take that title to the next company. Morals are nonexistent in some groups, especially managers. It's such a shame because the company has a very strong mission but they've made very poor hiring decisions. And if you try to talk to HR - they'll just come back and tell you that you are the one who is at fault. Have never seen this level of unprofessionalism and ruthlessness any where. People don't even think twice about sidelining those who they think aren't cool enough I.e. Have families whom they have to get home to, don't drink. This is a alcohol heavy culture and it is NOT inclusive of those who don't join in. Also, pay raises, promotions, spot bonuses, are VERY random, no transparency. People go out and get other offers and come back and negotiate their package. If they REALLY believed in the mission, they would not be doing that. Again, week management gives in and rewards people who would be considered mediocre at best at other places OR be fired for harassment of their direct reports.

Viewing 10 - 12 of 2,370 Reviews

Glassdoor has 3,253 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.