Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.0 out of 5, based on over 3,262 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 78% of employees would recommend working at Airbnb to a friend and 66% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (142) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 386 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 210 reviews)); "good work life balance and pay good." ((in 104 reviews)); "+ great team and colleagues" ((in 86 reviews)); "Fully remote and good pay" ((in 78 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 106 reviews)); "The salary was low for the work" ((in 62 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 57 reviews)); "Went through two different managers in less than a year which can greatly impact performance reviews." ((in 56 reviews)); "Middle management is inexperienced and insecure, adding needless pressure on already overworked agents." ((in 24 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

San Francisco , Portland , New York , Seattle , Los Angeles , Washington , San Diego , Denver , Miami , Chicago , Austin , Oakland , San Jose , Las Vegas , Boston , Atlanta , Houston , Tampa , Tucson , Dallas , Texas City , Dayton , South San Francisco , Palo Alto , Aurora , Kissimmee , Florida Ridge , Fairview , Florham Park , Jersey City

Airbnb reviews

4.0

78% would recommend to a friend

(2,379 total reviews)

Brian Chesky

86% approve of CEO

66% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,379 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,379 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

2.0

Jun 9, 2017

Takes advantage of loyal employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-amazing health benefits -incredible people -beautiful offices and amazing food

Cons

-poor middle management -no growth -very low compensation for workload -abuse of skilled employees

3.0

Nov 9, 2016

A great company that is a victim of its own success

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits and competitive pay

Cons

Incredibly disorganized department, lack of growth opportunities in satellite offices, decreasing focus on innovation and increased focus on maintaining Customer Service industry-specific status quo.

3.0

Oct 13, 2016

Great at the beginning but changes in upper management changed the overall work culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Intelligent co-workers from all corners of the globe Remote work policy (when it applied) Customers Awesome listings

Cons

Disorganised Unqualified management Cliquey No real growth

Viewing 112 - 114 of 2,379 Reviews

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Jobs at Airbnb

Senior Staff Machine Learning Engineer, Data & Eval

Lead, Advanced Analytics, Product

Staff Software Engineer, Community Support Engineering

Senior Staff Machine Learning Engineer, Guest & Host

Senior Staff Machine Learning Engineer, Data & Eval

Airbnb

Airbnb reviews

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Ratings by demographic groups

Reviews by job title

Takes advantage of loyal employees

A great company that is a victim of its own success

Great at the beginning but changes in upper management changed the overall work culture

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