Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.1 out of 5, based on over 3,262 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 78% of employees would recommend working at Airbnb to a friend and 66% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (142) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 381 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 202 reviews)); "good work life balance and pay good." ((in 97 reviews)); "+ great team and colleagues" ((in 86 reviews)); "Fully remote and good pay" ((in 74 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 105 reviews)); "The salary was low for the work" ((in 63 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 54 reviews)); "Went through two different managers in less than a year which can greatly impact performance reviews." ((in 54 reviews)); "Middle management is inexperienced and insecure, adding needless pressure on already overworked agents." ((in 25 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

San Francisco , Portland , New York , Seattle , Los Angeles , Washington , San Diego , Denver , Miami , Chicago , Austin , Oakland , San Jose , Las Vegas , Boston , Atlanta , Houston , Tampa , Tucson , Dallas , Texas City , Dayton , South San Francisco , Palo Alto , Aurora , Kissimmee , Florida Ridge , Fairview , Florham Park , Jersey City

Airbnb reviews

4.1

78% would recommend to a friend

(2,378 total reviews)

Brian Chesky

86% approve of CEO

66% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.0

Work/Life balance

3.5

Senior management

3.4

Career opportunities

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,378 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Dec 23, 2015

Awesome

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Airbnb takes care of its employees in a way i've never experienced before, and in a way that makes me genuinely want to be the best employee I can be. The perks and culture are second to none, and the environment is the right balanced of driven, focused, and welcoming.

Cons

My only concern about working here is a potential lack of career development opportunities in certain fields in the company.

5.0

Dec 12, 2015

A Dream Come True

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Being able to identify and own impact on high leverage projects that continuously expand and evolve. - Working with amazingly talented people gives ample opportunities for learning and peer effects. - Great benefits (3 healthy meals a day + drinks/snacks, travel credits, PTO for volunteering)

Cons

- The work can be challenging at times. Because many issues will be new, there will be no one who can give meaningful help, and you will need to solve many things on your own. - It can sometimes be hard to concentrate in an open workspace

5.0

Feb 13, 2015

Amazing place to work, better than Facebook

Software engineer

Recommend

CEO approval

Business Outlook

Pros

I'm a software engineer that previously worked at Facebook. I can definitely say that the work here is more exciting than my previous company. Airbnb is a much smaller company and each engineer plays a large role in the impact of the company. I enjoy the company culture and you'll feel a ton of energy in the office. We move fast and are always making big changes to our product. As a engineer here, you get a lot of say over how the product is designed and control on what projects you want to work on.

Cons

The benefits are great but the perks can not match Facebook. We don't have a large campus, no gym, small food selection and no shuttle busses.

Viewing 115 - 117 of 2,378 Reviews

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Jobs at Airbnb

Lead, Advanced Analytics, Product

Lead, Advanced Analytics, Product

Senior Staff Machine Learning Engineer, Data & Eval

Staff Software Engineer, Community Support Engineering

Senior Staff Machine Learning Engineer, Guest & Host

Airbnb

Airbnb reviews

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Awesome

A Dream Come True

Amazing place to work, better than Facebook

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