Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.1 out of 5, based on over 3,263 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 78% of employees would recommend working at Airbnb to a friend and 66% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (142) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 374 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 208 reviews)); "good work life balance and pay good." ((in 95 reviews)); "+ great team and colleagues" ((in 82 reviews)); "Fully remote and good pay" ((in 78 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 105 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 57 reviews)); "The salary was low for the work" ((in 56 reviews)); "Went through two different managers in less than a year which can greatly impact performance reviews." ((in 56 reviews)); "Middle management is inexperienced and insecure, adding needless pressure on already overworked agents." ((in 23 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

San Francisco , Portland , New York , Seattle , Los Angeles , Washington , San Diego , Denver , Miami , Chicago , Austin , Oakland , San Jose , Las Vegas , Boston , Atlanta , Houston , Tampa , Tucson , Dallas , Texas City , Dayton , South San Francisco , Palo Alto , Aurora , Kissimmee , Florida Ridge , Fairview , Florham Park , Jersey City

Airbnb reviews

4.1

78% would recommend to a friend

(2,378 total reviews)

Brian Chesky

86% approve of CEO

66% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,378 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

1.0

Apr 11, 2020

Falling fast

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free food, beautiful office, travel coupon, pay is decent

Cons

Complete micromanagement by every person in leadership, starting at the top from the CEO. I've never seen a CEO more focused on tiny little details of one product feature launch vs. the very serious issues he should be focused on, such as very critical and necessary Trust + Safety improvements so that people who stay in Airbnbs feel safe. It is appalling to see where his priorities are at. CEO runs off fear, insecurity and ego. Name drops celebrities he has "on call" to test our product. The company has lost all its charm, and it is sinking fast. This was well before any world pandemic or crisis. It's a completely white-male dominated company. Good luck if you're not a white male getting any sort of promotion. Company values are of course all lies. Not actually true that "anyone can belong" and that we're all trying to "be a host". This again starts with our CEO, who does not embody any of the core values. Trickles down from there.

4.0

Dec 4, 2019

Great values, needs work on the user experience execution

Creative producer

Recommend

CEO approval

Business Outlook

Pros

talented and caring colleagues, thoughtful attitude toward equality, fun events, good parental benefits

Cons

24/7 access to its employees, inefficiencies, leadership has unrealistic goals for teams, leadership heavy

1.0

Nov 17, 2019

Racial discrimination, places no value on employees, untalented people

Engineer

Recommend

CEO approval

Business Outlook

Pros

Company led by untalented managers making a profit off of people’s homes for a fee and a cost to the community.

Cons

Company led by untalented people, racial discrimination, no consideration for the community. Many engineers don’t last more than 1 - 2 years at most. Executive staff is making a profit hiring and laying off employees to do the heavy lifting and when the work is complete they have no intention of keeping you. They will lure you in with long term incentives that they have no intention paying you off with, they treat employees badly. Don’t be convinced easily with perks and amenities any company can flash you with words and flashy things but at the end of the day these bozos don’t deliver. This company is not what you think the executive staff runs a mediocre web page making a living profiting off the community listing other people’s property to make a fee. A hotel builds a building and caters your needs these people would have you stay with anyone one off the street with no concern about you or your loved ones.

Viewing 202 - 204 of 2,378 Reviews

Top companies for "Compensation and Benefits" near you

Amazon

3.7★Compensation & Benefits

Google

4.5★Compensation & Benefits

Jobs at Airbnb

Senior Staff Machine Learning Engineer, Data & Eval

Senior Staff Machine Learning Engineer, Guest & Host

Staff Software Engineer, Community Support Engineering

Staff Software Engineer, Build (Bazel)

Staff Software Engineer, Community Support Engineering

Airbnb

Airbnb reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Falling fast

Great values, needs work on the user experience execution

Racial discrimination, places no value on employees, untalented people

Top companies for "Compensation and Benefits" near you

Jobs at Airbnb

Airbnb reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Airbnb reviews FAQs

Jobs at Airbnb