ATX management is..rough to deal with and can be very condescending; it feels like they take their burnout out on you. Don’t let them make you work Saturdays!! You end up taking way more PTO, you miss out on opportunities for over time and with the short Saturday hours, you might not hit a full 40 and it’s less patients seen towards your CRS bonus than if you were to work Monday (they WILL gaslight you on this). They prefer if you don’t ask questions about anything, and if you do, they gaslight.. a lot. There are no opportunities for advancement if you want to expand clinically. If you want to advance at all, you better make sure you’re besties with the managers (I’ve seen amazing over qualified people get passed up for promotions bc of favoritism). Austin region offers a training called “Level up”, but it does nothing to add to your musculoskeletal injury/treatment knowledge, but rather gives you tools to fit everything they want you to do in a 30min visit (ATX is very “profit over patient” compared to what I’ve heard from other regions). Adding to your clinical knowledge comes mostly from your doctor. If you’re with a busy doc, there’s no time for much else other than seeing patients. If you’re coming Into this role with prior experience in the PT world, you’re more than likely going to get very bored very fast. It should say something that this company doesn’t use actual physical therapists to train their CRSs, so in training (in San Antonio) you hear a lot of “fake it till you make it”, which is concerning considering most new (speaking from experience in ATX) CRSs will be used to cover with very high volume docs right out of training. Training is also nothing like what you’ll experience in the field. Lastly, interviewing here will give a “we’re all family here” vibe- don’t believe it (big red flag for any company IMO). Also, they’ll ask you to leave a glass door review while in training (before even hitting the field), don’t do it!! Being in clinic will be very very different than what you experienced at HQ.
