Aisera reviews

3.8

71% would recommend to a friend

(393 total reviews)
avatar

Abhi Maheshwari

80% approve of CEO

69% positive business outlook

Aisera has an employee rating of 3.8 out of 5 stars, based on 393 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aisera employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

393 reviews
1.0
May 2, 2024
Recommend
CEO approval
Business Outlook

Pros

-Amazing product to market fit (right product at the right time) -Product appears to work

Cons

-Not enough customers -Company culture is the Oxford Dictionary definition of "Toxic" -People working from 7am-8pm, almost 7 days a week -Employees work hard to take the company one step forward, and CEO speaks and brings the company two steps back -Egotistical people everywhere -Ask why the company cannot retain 80-90% of employees for more than a year -Part of new-hire onboarding is to give company positive reviews on social media; read the negative reviews (these are written truthfully) -Friends don't refer friends/ex coworkers to join this company

5.0
Aug 28, 2022

Good product and strong leadership and strategy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is good and leading in the AI industry in the service desk area with huge market for the Company to get. With more talents and new leadership team joining since 12 months ago, the Company has completed a $90M financing round with big brands as Goldman and Thoma Bravo, even during the SaaS downturn. Leadership team knows where the company should head to and build up the team in all aspects to drive towards the goal. Team managers I work with are smart, good mentor, people caring and supportive for work & life balance. The goal and pressure is always there as most fast-growing start up companies but the team is strong to work together to achieve the goal. There is much less friction or bureaucracy compared to large-size companies and your voice will be heard and right decisions will be made quickly and put into action. There are quarterly offsite events, various awards program for employee appreciation, good referral bonus, and opportunities to grow or expand the scope. Once you have proved out yourself, the promotion and recognition are decent to well recognize the contribution.

Cons

The company is growing so fast and from time to time are behind on resources. Therefore need to hire faster and more talents to better support the product growth, go-to-market and employees.

Viewing 73 - 75 of 393 Reviews

Glassdoor has 423 Aisera reviews submitted anonymously by Aisera employees. Read employee reviews and ratings on Glassdoor to decide if Aisera is right for you.