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      Alignment Healthcare

      Engaged Employer

      Alignment Healthcare reviews

      2.6

      34% would recommend to a friend

      (202 total reviews)
      avatar

      John Kao

      50% approve of CEO

      39% positive business outlook

      Ratings by demographic groups

      Alignment Healthcare has an employee rating of 2.6 out of 5 stars, based on 202 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alignment Healthcare employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      202 reviews
      2.0
      Aug 22, 2023

      Toxic Company That’ll Eventually Kill Someone!

      Member experience associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -First paycheck issued for days worked without being a week in the “hole.” -Advantage Plans offer great benefits for elderly members -Call Scripts are in the CRM software -Compelling story behind founding of company

      Cons

      -Tier 3 agents have opened cases assigned but don’t respond when members call back for a follow up -Subpar at best when it comes to following up with members which makes members loose trust in hardworking agents -Expected to offer the world on a call but only allowed 15 minutes to cover everything -QA is ridiculous and petty when conducting call evaluations -Drops the ball with Claims and PA’s often placing member in danger and agents are left trying to explain the occurrence to members

      2.0
      Jan 17, 2023

      Overworked and Underpaid

      Concierge/navigator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people who fight along side you.

      Cons

      No support from supervisory staff So much knowledge expected from every employee but no time to learn it or exercise before being thrown into the fire

      1.0
      May 2, 2022

      Poor Management, no direction and under paid

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros: Remote work Benefits Helping patients Location Paid on time

      Cons

      Cons: Management/Directors Pay No work-life balance Favoritism Overworked by mangers No support from managers Micromanaged Too many hands in the pot, no direction at all.

      Viewing 43 - 45 of 202 Reviews
      Related searches: Alignment Healthcare jobs | Alignment Healthcare salaries | Alignment Healthcare benefits | Alignment Healthcare interviews
      ReviewsAlignment Healthcare reviews

      Glassdoor has 223 Alignment Healthcare reviews submitted anonymously by Alignment Healthcare employees. Read employee reviews and ratings on Glassdoor to decide if Alignment Healthcare is right for you.