Alorica reviews

3.0

45% would recommend to a friend

(11,523 total reviews)
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Mike Clifton and Max Schwendner

58% approve of CEO

37% positive business outlook

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,523 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

Reviews by job title

12K reviews
3.0
Dec 11, 2015
Recommend
CEO approval
Business Outlook

Pros

the job was very easy to get

Cons

I failed my first skill training and im now waiting for them to assign me another skill. im wondering how long this will take becuz im not making any money now

1.0
Sep 12, 2023
Recommend
CEO approval
Business Outlook

Pros

There's a cool vending machine, does that count?

Cons

It's like a mouse trap in there. You hardly get any space for your work station. You don't actually HAVE a work station of your own (it's first come first serve). Equipment and software is old and faulty. You sit at an arm's length from your co-workers. Managers are childish and couldn't give 2 cents about you or the customers. They played music on full blast while they played basketball with a kid's basket they set up...all while your poorly trained self is trying to resolve a call, barely being able to hear the customer. You are poorly trained, did I mention that? Basically you'll get training on the newer software, but it turns out, once you get to the sales floor, you'll realize you'll be needing to use an ancient looking software that was merely even mentioned during training. You get a one 10 minute break + lunch. A miserable 10 minute break which is basically the time you'll take to walk to and from that cool vending machine I mentioned. If you put in your 2 weeks hoping you'll be respected, good luck! They'll promptly ask you to log out, get your things, walk you out the door and take your card without further warning. Could type a thousand other things, but I think this should be sufficient. So unless you're desperate, avoid Alorica like the plague. There's better places out there, don't give up! :)

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Alorica Response
2y
Hello - Thank you for your comments and feedback. While we were disappointed to hear about your experience, we appreciate you taking the time to share your opinions.
5.0
Apr 21, 2022

Insanely Great

Recommend
CEO approval
Business Outlook

Pros

The people The work from home ability The management The Client Relationship The non profit MLBA organization for the employees

Cons

None at this time. Excellent company

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Alorica Response
4y
Thank you for your review and for sharing your feedback with us. We agree, this is an insanely amazing place to work!
Viewing 4 - 6 of 11,523 Reviews

Glassdoor has 12,821 Alorica reviews submitted anonymously by Alorica employees. Read employee reviews and ratings on Glassdoor to decide if Alorica is right for you.