Alorica reviews

3.0

44% would recommend to a friend

(11,544 total reviews)
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Mike Clifton and Max Schwendner

58% approve of CEO

36% positive business outlook

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,544 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

Reviews by job title

12K reviews
2.0
Dec 8, 2016
Recommend
CEO approval
Business Outlook

Pros

You get hired fast, it's kinda hard to get fired and you get a 250 $ bonus when you first work there for 7 weeks.

Cons

The pay is too low you work hard for the crummy little 10$ an hour that they snatch back with taxes. The training didn't really help, they tell you everything last minute, they teach you to lie to the customers and they lie to you about bonuses that don't come into effect until after 12 weeks of working there and that it's possible for them to stop them even before that. Also they don't give you any time off and the bare minimum for healthcare. And they are slick making you work 9 hours but no over time just a 1 hour break . And they are strict with getting back on CPU after breaks so no in between potty breaks. Also you loose your mind and feeling of being human while working here . And everyone is very unprofessional with the way they dress and speak . Worst place ever

2.0
Oct 14, 2016
Recommend
CEO approval
Business Outlook

Pros

-CSR's make above minimum wage. -Very easy job ( dependent on the account they put you on) -Paid training. -Low standards( you can show up late, dress how ever you want) -They will hire ANYONE who can speak english and use a computer.

Cons

-High attrition rate among employees. -You want to use your PTO? too bad, they constantly turn it down. -salary cap is $14.00 ( basically you can work there for 15 years and only make $14 a hour) - No growth what so ever, if you're hired as a CSR expect to be one for ever. -The company kitchen is grossly overpriced.

Viewing 97 - 99 of 11,544 Reviews

Glassdoor has 12,846 Alorica reviews submitted anonymously by Alorica employees. Read employee reviews and ratings on Glassdoor to decide if Alorica is right for you.