Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Alorica?

45% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3402) , Customer Service Representative (CSR) (831) , Customer Service Agent (253) , Team Manager (197) , Call Center Representative (179) , Customer Service (139) , Call Center Agent (129) , Content Moderator (128) , Customer Experience Agent (110) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (75) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"good working people and work from home" ((in 502 reviews)); "Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 447 reviews)); "Training was good and not rushed" ((in 323 reviews)); "Great coworkers to meet and have Gatherings at work" ((in 159 reviews)); "they are a great starting job with many options if you want to move up and have very flexible hours" ((in 138 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 832 reviews)); "The pay is low and you don't know what company you are contracted under until they extend the offer." ((in 790 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 519 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 294 reviews)); "Mostly bad managers." ((in 243 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

What are the top reviewed Alorica locations?

San Antonio , Kennesaw , El Paso , Tucson , Tulsa , Lake Mary , Omaha , Greensboro , Tampa , Fresno , Miami , Fredericksburg , Humble , Fort Myers , Las Vegas , Irvine , Clovis , Colorado Springs , Greenville , Saraland , Mobile , Houston , Magna , Atlanta , Cutler Bay , Pensacola , Huntsville , Albuquerque , Spokane , Norfolk

Alorica reviews

3.0

45% would recommend to a friend

(11,544 total reviews)

Mike Clifton and Max Schwendner

58% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,544 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,544 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

Reviews by job title

12K reviews

1.0

Apr 19, 2017

Only a stepping stone

Manager

Recommend

CEO approval

Business Outlook

Pros

Med/Dental/Vision offered Great people to work with at lower levels of management

Cons

Very underpaid No raises, ever No career growth options The person who runs the site does not care at all about your personal growth High turn over The VP is always is "stop the bleeding" mode solely because of the way he runs the site but he doesn't see it They may provide food stipends from time to time but it's all junk food The VP has a "do as I say, not as I do" mentality

1.0

Apr 18, 2017

patient care advocate

Patient care advocate

Recommend

CEO approval

Business Outlook

Pros

Lots of overtime available

Cons

very low pay and no significant employee recognition, very very dirty at east side location, bonus goals almost impossible to meet.

2.0

Mar 23, 2017

Customer Service Rep

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

15 min breaks 45 min Lunch Sick pay Vacation pay Incentive pay Nothing else

Cons

Almost everything, THEY ONLY CARE ABOUT SURVEYS & NOTHING ELSE, computers barely work, headsets barely work, Rude customers, unrealistic expectations, not enough training, told you are doing horrible just to get you to work harder so the OM's and the higher up's can get their bonuses , miserable enviorement sometimes, alwwys threating to give u a final or write you up, constant change of Team Managers constantly being switched making it harder in everyone else working, constant new updates we're never told about or receive training for, everyone quits! Not a job i consider job security at all. If you need quick cash come here but DO NOT GET STUCK HERE! RUN FAST!

Viewing 94 - 96 of 11,544 Reviews

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Only a stepping stone

patient care advocate

Customer Service Rep

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