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      Alorica

      Engaged Employer

      Alorica reviews

      3.0

      44% would recommend to a friend

      (11,545 total reviews)
      avatar

      Mike Clifton and Max Schwendner

      58% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Alorica has an employee rating of 3.0 out of 5 stars, based on 11,545 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

      Reviews by job title

      12K reviews
      1.0
      Nov 1, 2012

      Dissatisfied

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can't think of any pros for this employer.

      Cons

      The company has made acquisitions of other companies with no transition plan. It's difficult to know how/where you fit in and the importance of your role to the company's success. Benefis are very expensive, management is uncaring with an "it's my way or the highway" attitude. There are no incentives and communication is poor. Rewards are not given to the employees who really contribute and unqualified employees are promoted based on favoritism or relationships prior to joining the company. Senior leadership is totally disengaged from workforce.

      2.0
      Oct 31, 2012

      Decent, but understand

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very easy to get hired. Call centers are well equiped. You never feel as though you're a sardine in a can. Supervisors never hassle you. Hours are decent, so long as you make good use of your break and lunch time.

      Cons

      Pay isn't great, but above minimum wage. Few opportunities for advances. Nearly no opportunities for raises.

      3.0
      Oct 22, 2012

      Overall good company, bad local managment

      Customer service representative and team manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good fast paced work, with up to date equipment and accommodation's. Good company policy, that seems to strive to make the best employees they can, and pass down beneifits from the "sponser"

      Cons

      Local management was not able to follow through with and provide training. Had a full training staff, and did not allow them to perform their job description, and would just push people through training to get in the seats.

      Viewing 11434 - 11436 of 11,545 Reviews
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      ReviewsAlorica reviews

      Glassdoor has 12,847 Alorica reviews submitted anonymously by Alorica employees. Read employee reviews and ratings on Glassdoor to decide if Alorica is right for you.