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      Alorica

      Engaged Employer

      Alorica reviews

      3.0

      45% would recommend to a friend

      (11,523 total reviews)
      avatar

      Mike Clifton and Max Schwendner

      58% approve of CEO

      37% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.1

      Career opportunities

      3.0

      Culture & values

      2.9

      Work/Life balance

      2.9

      Compensation and benefits

      2.8

      Senior management

      Alorica has an employee rating of 3.0 out of 5 stars, based on 11,523 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      1.0
      Jan 6, 2016

      They steal your PTO. Horrible place!!!!!!

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They only act like they care. They want insanely good work out of you whoch is fine but then they do stupid underhanded cut throat poorly communicated things to kill your will to do great.

      Cons

      They just decided on 12/31/2015 at 4:30pm to chop pto off at 80 hours starting jan 1. And screw everyone with no notice. I lost 160 hours!!! So dirty and underhanded. I would never refer anyone now.

      2.0
      Mar 26, 2022

      Only Apply if you Have No Other Option

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home Working on site pre-COVID was a lot of fun. The people were all super unique and from every kind of background. Work site in Fredericksburg, VA is really pretty A LOT of overtime is available

      Cons

      The pay is trash Management treats employees like garbage They constantly preach company culture but do nothing really to improve it The company software crashes constantly

      1.0
      May 3, 2021

      A capitalist company

      Technical support agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management and training system was very good. Monthly bonus structure - you need to be top tier to receive a nice bonus

      Cons

      This company does not value the individual person. For the work you need to preform you do not nearly get paid enough - the company only cares about paying the executive, not the heavy lifters. You accrue 4 PTO days a year!! What is that?!? We don’t even get sucks days - this company is a joke!! On top of that benefits are horrible and there is almost no incentive for staying longer than 1 year to receive better benefits. This company is taking full advantage of Florida’s red state laws - this isn’t the 80s, show your employees you actually care about them and maybe your revolving rate wouldn’t be so high! Thankful they picked me up after my Covid layoff, but i stayed there strictly because it helped me meet ends meet and worked with my family situation. This job is for students either in college or straight out of high school..

      avatar
      Alorica Response
      4y
      Thank you for taking the time to write about your experience. We appreciate your honest feedback.
      Viewing 16 - 18 of 11,523 Reviews
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      ReviewsAlorica reviews

      Glassdoor has 12,821 Alorica reviews submitted anonymously by Alorica employees. Read employee reviews and ratings on Glassdoor to decide if Alorica is right for you.