Does Alphanumeric Systems pay their employees well?

According to anonymously submitted Glassdoor reviews, Alphanumeric Systems employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Alphanumeric Systems. This rating has improved by 22% over the last 12 months.

How satisfied are employees working at Alphanumeric Systems?

43% of Alphanumeric Systems employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alphanumeric Systems 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Alphanumeric Systems?

Medical Information Specialist (67) , Help Desk Analyst (9) , Customer Service Representative (7) , Service Desk Analyst (6) , Analyst (5) , Project Manager (5) , Team Leader (5) , Recruiter (4) , Business Analyst (3) , Med Info Specialist (3) , Sales (3) , Systems Engineer (3) , Team Lead (3) , Analista de atendimento (2) , Application Analyst (2)

What are the pros of working at Alphanumeric Systems according to real employee reviews?

"Good pay and very supporting environment" ((in 11 reviews)); "Great people to work with." ((in 10 reviews)); "Great colleagues." ((in 8 reviews)); "Decent work life balance." ((in 5 reviews)); "Remote job, opportunity for career development, great teams." ((in 5 reviews))

What are the cons of working at Alphanumeric Systems according to real employee reviews?

"Poor or no training." ((in 8 reviews)); "Lack of available opportunities to grow" ((in 4 reviews)); "Low wages and NO benefits, NO promise of P/FT employment." ((in 3 reviews)); "24/7, working late shifts and weekends, poor communication, lack of transparency, contract 6" ((in 3 reviews)); "There is no job security." ((in 3 reviews))

What are employees saying about Alphanumeric Systems layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alphanumeric Systems layoffs and their outlook for job security at Alphanumeric Systems in 2026.

What are the top reviewed Alphanumeric Systems locations?

Raleigh , Durham , Philadelphia , Newark , Arlington , Lincoln , Chapel Hill , High Point , Cary , Garner , Houston , San Antonio , Rockville , Au Sable , Research Triangle Park

Alphanumeric Systems reviews about "training"

34% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

2.8

Compensation and benefits

2.5

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

2.0

Jan 8, 2019

Technical support analyst 2

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good hours good external client. Decent benefits

Cons

Minimal training. No on site management support from alphanumeric directly. Low pay for state average

Alphanumeric Systems Response

4y

Thank you for the kind words, we are glad to have been a part of your journey! Your success is our success. We appreciate the time you took to write this review and we are honored to have been a part of your team. Thank you for making your mark with Alphanumeric.

1.0

Feb 20, 2017

Disaster

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Initially, it seemed a worthwhile place to work because they were paying slightly more than similar companies. However, there never actually ended up being anything not bad about this place.

Cons

Everything. Poor or no training. Poor accommodations/equipment. Any employees with feedback they don't like gets suspend for concocted reasons. The legal system takes so long to act here, that they will have shutdown and moved to Portugal before the sindicate's lawyers can act.

Alphanumeric Systems Response

4y

We are grateful for the time and effort you've taken to share your feedback with us. Your input is invaluable as it helps guide our future endeavors in making our mark! Please don't hesitate if there's anything else on your mind - just reach out through email (info@alphanumeric.com). We greatly appreciate hearing from employees like yourself who care enough about their work environment.

5.0

Aug 7, 2018

Great Place to Work with Room to Grow

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong management team without lots of layering. Commitment to company values is rewarded with longevity. Employees really are treated as part of the family

Cons

Benefits could be stronger. Management training could be improved

Alphanumeric Systems Response

4y

Thank you for the kind words about your experience working at our company! We are so happy to hear that you enjoyed your time here and that our team was able to provide you with a positive work environment. We pride ourselves on being a great place to work, and it is wonderful to see that our efforts have paid off. We appreciate your feedback and would love to keep hearing from you in the future!

1.0

Mar 23, 2017

Company review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Beautiful location, facilities in the lounge.

Cons

The pathetic kindergarten, no work culture (neither the team spirit nor the management). Poor training provided in basic English. The remote management, you are left on your own or to deal with an illiterate imbecile in charge of corporate communication.

Alphanumeric Systems Response

4y

We are grateful for the time and effort you've taken to share your feedback with us. Your input is invaluable as it helps guide our future endeavors in making our mark! Please don't hesitate if there's anything else on your mind - just reach out through email (info@alphanumeric.com). We greatly appreciate hearing from employees like yourself who care enough about their work environment.

4.0

Jul 27, 2017

Good company to work for.

Service desk analyst

Recommend

CEO approval

Business Outlook

Pros

A good company with great environment and people. The hiring process was easy and professional so was the training. Location is great and work from home program is what makes the difference compared to other call centers in the city. You advance in your position if you work hard and show interest to develop and learn.

Cons

average to below average hourly rate.

Alphanumeric Systems Response

4y

Thank you for the kind words, we are glad to have been a part of your journey! Your success is our success. We appreciate the time you took to write this review and we are honored to have been a part of your team. Thank you for making your mark with Alphanumeric.

1.0

Aug 27, 2020

High employee turnover rate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Small company, response time from corporate departments occurred quickly

Cons

Very high employee turnover rate attributed to low pay and job dissatisfaction, $$$ medical benefits with bad coverage, not transparent about business practices/job expectations, unrealistic/unatainable endpoints given the insufficient training/pay provided. Be prepared to work over/extra without compensation just to keep your job position. Be prepared to work yourself into the ground.

Alphanumeric Systems Response

4y

We value your feedback and strive to learn from the information our teammates provide. We would love for you to tell us more about your experiences so that we can improve where needed! If there's anything else, please don't hesitate in reaching out with any questions or concerns.

Viewing 4 - 6 of 16 Reviews

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