Does Alto pay their employees well?

According to anonymously submitted Glassdoor reviews, Alto employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Alto. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Alto?

62% of Alto employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alto 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Alto?

Driver (74) , Personal Driver (10) , Manager (5) , Dispatcher (4) , General Manager (4) , Applications Engineer (3) , Lead Driver (3) , Business Development Manager (2) , Customer Service Agent (2) , Senior Applications Engineer (2)

What are the pros of working at Alto according to real employee reviews?

"All in all, the people and culture are great!" ((in 9 reviews)); "Employees usually can have flexible hours." ((in 8 reviews)); "Worked with awesome people and always felt supported." ((in 5 reviews)); "Flexible schedule and that's about it" ((in 5 reviews)); "Amazing leadership and management team that genuinely cares about every employee." ((in 5 reviews))

What are the cons of working at Alto according to real employee reviews?

"1. Low Pay" ((in 12 reviews)); "Poor management and no way to see attendance points in the driver portal in the new system." ((in 9 reviews)); "I go to training and learned that it’s now minimum wage, which is disappointing." ((in 4 reviews)); "I got penalized because I didnt take my break before driving back to the driving area (because I had to drive back to Santa Monica)." ((in 3 reviews)); "3. Too many rules and things to remember on such short notice." ((in 3 reviews))

What are employees saying about Alto layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alto layoffs and their outlook for job security at Alto in 2026.

Alto reviews

3.4

62% would recommend to a friend

(150 total reviews)

Will Coleman

68% approve of CEO

57% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.3

Compensation and benefits

3.2

Senior management

3.2

Career opportunities

Alto has an employee rating of 3.4 out of 5 stars, based on 150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

150 reviews

1.0

Sep 28, 2022

Terrible

Driver

Recommend

CEO approval

Business Outlook

Pros

Networking, nothing else is a pro at this job.

Cons

Almost everything. They complain about stitching in pants. Expect they target employees. They have double standards. Tell you not to wear jeans and then if you have on black khakis with the stitching not how they like it they change the rule to get you in trouble. Certain leads change the start time for drivers they don’t like. This makes drivers late so they can write them up and get them fired. They have deceptive wording on mandatory tips to customers, which makes customers not tip drivers. The app does not have a tip portion so they expect that customers will have cash which nobody carries anymore.

2.0

Jul 20, 2022

You can tell the CEO was a business consultant

Driver

Recommend

CEO approval

Business Outlook

Pros

Not using your vehicle, W2 job with insurance available

Cons

- Drivers get shorted on OT pay below time and a half, since hourly rates range from $12-$24/hour they aggregate the hourly rate, while the highest hourly rates are only available at the end of the week. - Company steals tips from drivers; doesn't allow for customers to tip on the credit card, but then adds an 18% surcharge to the customer saying that is for driver pay and benefits while fares are twice the cost of other rideshares. - Schedules are released about 24-48 hours prior to the start of the week, making it hard to plan personal appointments. They set schedules so that the higher paid shifts are minimized. Working a schedule of 50 hours/week only nets out to less than $17/hour.

2.0

Mar 14, 2022

Great experience, but very corporate

Personal driver

Recommend

CEO approval

Business Outlook

Pros

Lots of professionalism in the industry. Hiring was easy and pain-free. Good place to work if you need the money

Cons

Very corporate, unfeeling staff. No room for error among the management.

Viewing 25 - 27 of 150 Reviews

Jobs at Alto

Dallas - Nights and Weekends

Driver | Car Provided

Los Angeles - Lead Driver

Los Angeles, CA

View job

Alto

Alto reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Terrible

You can tell the CEO was a business consultant

Great experience, but very corporate

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