AmTrust reviews

3.8

67% would recommend to a friend

(877 total reviews)

Barry D. Zyskind

75% approve of CEO

69% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

877 reviews
1.0
Apr 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Additional time off for Jewish holidays

Cons

Higher up management gives empty promises. They nickle and dime every department and give the cheapest resources available. They will give you an outstanding performance review and can’t back it up with appropriate raises or bonuses. CEO loves to brag about how well the company is doing but the staff don’t see any benefit.

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AmTrust Response
2y
Thank you for your review. Amtrust Claims leadership remains committed to providing our employees a positive experience that allows them to be successful at AmTrust. Opportunities for development and growth are the foundation to our success as a company. We are proud to see our colleagues attain internal promotions allowing us to grow and form a strong leadership team. We are proud that many colleagues have returned to AmTrust and welcome their renewed energy to AmTrust. While we continue to acquire, develop, and retain talent that will power our growth, it is important to us that our employees feel supported, please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.
2.0
Feb 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Generous PTO, Okay medical insurance. You can move up has long has you have a good supervisor. Pay is okay. Management was better before it changed.

Cons

Toxic claims culture! Training is absolutely terrible. If you want to succeed, you have to learn things on your own. They like to play by the numbers game and they’re always fudging the numbers to make things look a certain type of way than what it really is! Too much favoritism people are promoted for who they know and who likes you not for your quality of work and your skills. No work life balance.

avatar
AmTrust Response
2y
Thank you for your review. Amtrust Claims leadership remains committed to providing our employees a positive experience that allows them to be successful at AmTrust. Opportunities for development and growth are the foundation to our success as a company. We are proud to see our colleagues attain internal promotions allowing us to grow and form a strong leadership team. We are proud that many colleagues have returned to AmTrust and welcome their renewed energy to AmTrust. While we are continuously striving to make our organization better and enhance our culture, your insights will help us in this effort. Please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.
1.0
Sep 30, 2023

Stay Away

Recommend
CEO approval
Business Outlook

Pros

lots of paid holidays and time off

Cons

everything except for paid holidays. you will be micromanaged, held to unachievable standards, bombarded with spreadsheets that need updated, bombarded with new claims up to 12new per week, they never pay anyone the same and some people are making $20,000 less than their counterparts in the same position, the technology never works and will consistently be down, you can never get an answer from AEC or IT if you need help, upper management is absolutely clueless and truly do not care about you as an employee. they hired remote workers but are now forcing people back to the office. run fast and do not work here.

avatar
AmTrust Response
2y
Thank you for your review. Amtrust Claims leadership remains committed to providing our employees a positive experience that allows them to be successful at AmTrust. Opportunities for development and growth are the foundation to our success as a company. We are proud to see our colleagues attain internal promotions allowing us to grow and form a strong leadership team. We are proud that many colleagues have returned to AmTrust and welcome their renewed energy to AmTrust. While we continue to acquire, develop, and retain talent that will power our growth, it is important to us that our employees feel supported, please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.
Viewing 31 - 33 of 877 Reviews

Glassdoor has 1,435 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.