AmTrust reviews

Restructuring is a fancy word for layoffs, placing employees in alternative positions, and moving employees to new supervisors The company didn’t have an HR department. They had an anti human resource department System is outdated by 25 years Upper management in some regions can be ruthless Open floor plan with no cubicles or walls or privacy. It’s a call center Soul sucking job dehumanizes it’s employees Morale is declining Lack of communication Branch managers and supervisors leave Lack of job security No work life balance Work will spill into your personal life and weekends Unrealistic expectations No support or tools Everyone at that company is planning on quitting Lack of diversity in upper management Gender bias

My Personal Experience: I was hired in early 2023 along with 5 others at our location and about 40 total, across 5 states or so. We were sent to Georgia for a 2 week training course in April (I had been working there for about 2 months at this point) and met many great people. All 40 of us were hired under the agreement that after 6 months, from the date of employment, we would have a hybrid schedule and a pay raise(from $26 to $29/hr), neither of those things happened... Around June/July we received emails about the benefits of in-office collaboration, then we received the dreaded Teams meeting invitation. They then proceeded to graciously inform us that we are required to be in office 3 days instead of 2 moving forward. When speaking to management, they were all to willing to gaslight us into thinking it was somehow a good thing and we should be grateful. At this point, about 4-5 months in, I saw the writing on the wall and knew what was to come. Not long after, they began consolidating floors on the building (cost cutting) then I began to notice the employee count for the Dallas office dropping from 357 to about 313 steadily over about 5 months. The attrition of employees was a combination of people quitting out of frustration and lay offs. However, I never noticed the employee count go up, meaning, they were not actively replacing those we lost (planned attrition). Then came my turn, around early October I received an email for a meeting in Outlook from the VP of the claims department with HR CC'd... Strangely, my manager was not included on the email or invited to the meeting. Thus ended my time at Amtrust, an all to familiar tale. In Conclusion: Don't trust them during the interview, just get it in writing and keep it simple. The sad part is, it's not the manager's fault or the HR rep, they genuinely have no idea whether or not what they're telling you will stay true. This is not a company to build a career at, just collect the biggest paycheck you can negotiate while fulfilling your end of the bargain and move on to a better opportunity.