AmTrust reviews

3.8

67% would recommend to a friend

(882 total reviews)

Barry D. Zyskind

73% approve of CEO

69% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

882 reviews
1.0
Feb 14, 2019

A Ship Barely Afloat

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent. PPO option, but High Deductible Plan is pushed. Healthly lifestyle program provides med coverage discounts. FMLA (limited). Dental and Vision are OK. Vacation is Average. Several 'Company' holidays (in actuality they are observed Jewish religious holidays. Likely to accommodate the NY HQ office).

Cons

Company recently went Private (2019). There is NO clarity or communication between management, upper management, or departments on direction, procedures, or decisions. Company 'values' are laughable. You are completely disposable. Very Little to NO opportunity for advancement. NO merit increases worth mentioning. Management is VERY politicized. Little transparency on company decisions or changes. If any communication is sent, it is generic fluff. CEO is a posh figurehead.

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AmTrust Response
7y
Thank you for your feedback. We want you to know we are listening and take this feedback seriously. At AmTrust, we are continuously striving to make our organization better and enhance our communications processes and your insights will help us in this effort. For further discussion, please reach out to us at AmTrustCareers@amtrustgroup.com.
1.0
Feb 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Great company sponsored health initiatives. Very Good coworkers.

Cons

During the first round of layoffs we received an email and we're told by management that this was not a first in many more rounds of layoffs and we're guaranteed our jobs. They lied. I actually was lucky enough to not be in the group that got let go. I submitted my resignation first and found a different job right away. The company also got into a very shady situation with some whistleblowers and other tax problems. Everything was smelling as if someone was seriously having ethical issues and making the company look better than it was at the time. I know many coworkers who work so hard for the company and got laid off and most of them have steady jobs now somewhere else. I'm thankful for the 2 years I spent there, but I would strongly discourage you from buying stock or considering getting a job here. If you get hired you won't be there for long. They have supervisors there that are extremely mean and really just disatisfied with their lives and want others to feel the same way. I went to HR and reported this behavior several times and even provided a log of my interactions with this particular supervisor and until this day he is still employed by them. Even though I know many people who left because of how condescending this person was, HR never addressed the issue. Now in 2019 more layoffs, run away and find a career elsewhere.

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AmTrust Response
7y
Thank you for taking the time to leave a review. Like many organizations focused on continued growth, we are making operational changes in order to build on our strengths for the future. We recognize how challenging change can be, but we are committed to ensuring a successful transition for all of our employees. We value all feedback, so if you have further concerns to address please reach out to us. Thank you again and we wish you all the best in your future.
3.0
Feb 2, 2019
Recommend
CEO approval
Business Outlook

Pros

The company culture is probably the best thing about Amtrust. The office culture is laid back where you are encouraged to collaborate with other members of your team. Amtrust is also attempting to modernize many of their projects, they're trying to move away from VB.Net/WebForms to C#/MVC/WebApi2. So, you might get put onto a team that is modernizing one of these projects! They also offer generous PTO. You'll get 18 days of PTO a year, plus another 18 days of company holidays! But I would only recommend this place to someone near the beginning of their career, and to only stay there for 2-4 years.

Cons

The biggest problem Amtrust faces is the upper management. As an insurance company, they place IT near the bottom of the stack. At the end of 2017, Amtrust began a large reorganization effort, for IT this means cost cutting! In 2018, we had a large layoff at the beginning of the year, lousy pay raises, and many senior developers began leaving with no effort on Amtrust's part to either hold onto these people with a pay raise or even to back fill these positions with new hires! All this, without any transparency on the part of upper managements. All in all, it feels like Amtrust is trying to pull the rug out from under their IT department!

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AmTrust Response
7y
Thank you for your feedback. We work hard to provide employees with an entrepreneurial culture and competitive benefits package, so we appreciate your views and are glad to hear your response. Our recruiting efforts aid AmTrust as an entire organization and our Recruiters work hard to source candidates based on experience, expertise in the field and hiring needs. Furthermore, individual performance and skills are used to determine career advancement opportunities. We appreciate your constructive feedback as AmTrust goes through operational changes and we look forward to continuing to invest in you. For further feedback please email us at AmTrustCareers@amtrustgroup.com.
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