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      AmTrust

      Engaged Employer

      AmTrust reviews

      3.8

      67% would recommend to a friend

      (882 total reviews)

      Barry D. Zyskind

      73% approve of CEO

      69% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Senior management

      AmTrust has an employee rating of 3.8 out of 5 stars, based on 882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      882 reviews
      2.0
      Dec 1, 2018

      Stepping Stone

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can learn a lot - many of the people within the organization are skilled or uniquely talented. Many of the technologies Amtrust has now incorporated (VSTS, move towards DevOps pipelines) are a valuable learning experience.

      Cons

      Leadership is lacking - if you want to learn what not to do as a leader, this is a great place to do it. If you can withstand lackluster or even incompetent leadership, you can get by here. You would not strive or grow professionally, but you can learn quite a lot.

      1.0
      Nov 30, 2018

      Sr Claims Examiner

      Senior claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      The location and free covered parking.

      Cons

      Bad management, they don’t have a clue about harassment. If you are looking for management to know what’s going on-this is the place for you. Most managers here are in management for the first time and don’t stay long-longest length is two years. They then go to another company with their management experience. This company has the lowest ratings for a reason. If you are over 50 you won’t be here long. You are micromanaged out the door.

      avatar
      AmTrust Response
      7y
      Thank you for your feedback. Please be assured that you can discuss any issues, concerns, or career challenges you are experiencing with our HR team in complete confidence. Any employee who believes he or she has been the victim of, witnessed or is aware of an incident of harassment should notify their HR Representative immediately or the Employee Relations Manager or contact the AmTrust Employee Center (aec@amtrustgroup.com). AmTrust is committed in policy and practice to providing equal employment opportunities for all applicants and employees, based upon their training, experience, and overall qualifications. If you feel comfortable, please contact us at AmTrustCareers@amtrustgroup.com so we can learn more and address your concerns.
      4.0
      Nov 4, 2018

      Starting to figure things out

      Software quality assurance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been working at AmTrust for almost a year now and so far things are good. They have been in a constant reorg mode since I started but it slowly seems like they are figuring it out. The environment is pretty laid back and as long as you get your work done, there are no issues. They have been offering a lot of training that has been helpful lately and my boss is very accessible and very good at communicating any changes, issues and even praise. They seem to be looking at rolling out an option for employees to work from home twice a week as long as there are no meetings that require you to be in the office. The people in the office are nice and they have thrown some fun events for the office (Food Trucks, Pumpkin Carving, Employee Fest and dress down days). They start you with 144 hours of PTO and we had 18 paid holidays this year and as a result of those, we did not work a full week all of September and the first week of October, which was a nice break for everyone.

      Cons

      They rolled out a new time tracking program (MPO) that has made it very frustrating to enter in time because there has not been any formal training and a lot of the projects that we need to bill our time is not loaded yet, which requires an email to the support team to have it added (which usually takes 10 to 15 minutes so it's not too bad). I have moved desks 5 times in my 11+ months, but that seemed to be a result of all the shuffling of teams due to the reorg. They are reviewing the worth of some older applications which would mean that some teams will be broken up and allocated to other teams, but this process has been moving at a snail's pace and that means that we have less and less work to do each Sprint, which causes some days where you are struggling to find things to work on.

      avatar
      AmTrust Response
      7y
      We appreciate your feedback. One of our goals at AmTrust is to create a work environment where employees feel valued which is why we work hard to offer a competitive benefits package that supports work-life balance so we’re happy to hear that your experience has been positive so far. As we continue to grow and transition, like any organization, processes and operational structures will change over time. We appreciate your patience through these transitions and are here to provide support to you and your teams. Know that our Talent Acquisition team is dedicated to finding the right talent to add to our growing IT department. If you have additional feedback please don’t hesitate to reach out to us at AmTrustCareers@amtrustgroup.com.
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