AmTrust reviews

3.8

67% would recommend to a friend

(877 total reviews)

Barry D. Zyskind

75% approve of CEO

69% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

877 reviews
1.0
Apr 16, 2018

Beware!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I cannot for the life of me come up with a single Pro for this company.

Cons

Friends/Family are in upper management position and NOT because they are even remotely knowledgeable about the positions they hold. There are no pathways to promotions, it is an EXTREMELY unprofessional environment and hardly ANY women in management unless they are related or friends with one of the men. The company laid off approx. 100 people once the Tax credits given to them by the City of Cleveland ended.

1.0
Oct 18, 2023

Disappointment

Recommend
CEO approval
Business Outlook

Pros

Pay is decent 10 Company holidays + federal

Cons

Cons? Everything! 1- Most recent 5 and 4 star reviews were requested by management. Some Managers were asking their employees in Auto BI and Auto PD to put positive reviews. 2- APD and BI managers such as PC, SC and TC are destroying the Auto unit. Adjusters are struggling to keep up with workload. Some adjsuters have been seen working late into night/morning (12am, 1am) just to get a 1 on 1 call and hear that they need to do more. The newly established "observation system" is their preferred method to get rid of people. Their expectations are completely unrealistic, unattainable, and unfair. These people are not looking to build up employees but to use, exploit them, abuse them and then push them to quit. Upper management (top of the food chain) know of all these and worse issues and they have done NOTHING!

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AmTrust Response
2y
Thank you for leaving a review. We’re sorry you feel that way. Your insights will help us make our organization better and enhance our culture in the future. It is important to us that our employees feel supported, please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.
1.0
Jun 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and the pay is within range.

Cons

No training or advancement. Treat employees like they are replaceable so they have a high turnover. Poor management. Definitely old white guys running the show w Karen’s helping out as their subordinates.

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AmTrust Response
3y
Thank you for leaving a review. We’re sorry you feel that way. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. Please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or contact our anonymous hotline at 844-331-2374 so we can learn more about your concerns.
Viewing 25 - 27 of 877 Reviews

Glassdoor has 1,435 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.