AmTrust reviews

3.8

67% would recommend to a friend

(877 total reviews)

Barry D. Zyskind

75% approve of CEO

69% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

877 reviews
1.0
Apr 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Had a chance to work on modern technology and interesting projects. Great place to grow as a developer (and go make better money elsewhere). Immediate managers are amazing and really care about their people. Holiday schedule is excellent!

Cons

It really seems like the company is trying to get people to leave based on their actions. It seems like every few weeks we hear of something from the top down that makes us question how much the company really values us. It's to the point many of us are just waiting for the other shoe to drop on merit as we haven't heard anything yet and we're expecting it to be bad like other years. A lot of my friends are looking and trying to time offers based on what we hear back. I know our managers have always fought for us but it seems like over the last few years (even prior to Covid), the company has not been paying us well. I've seen a lot of really talented friends leave because they're getting a lot better pay elsewhere and a few in recent months got jobs within a few weeks of looking. We've even seen some of our top managers go recently and it feels like there's going to be so many more people following suit. In addition, the company keeps doing other things that make us question if they truly care one bit about their talent: recently, they announced out of nowhere that they expect everyone back to the office on June 1st, despite the fact that many other companies are surveying their employees and providing more flexibility with a return to office policy. That didn't happen here. On one hand, we were told that we were most likely going to maintain an open wfh policy in the near future, but bam...nope. Sounds like our boss is pushing back, but we're not very confident that we'll have the options we are looking for. There are some I've talked to who found remote to be very productive and have long commutes who plan on leaving if they are forced back. Not to mention it appears as if top leadership has a "tough luck" type of attitude. One of our recent town halls seemed to indicate that if we don't have a good period for merit..."get over it...life is tough". Not to mention, that same exec boasted about getting their own bonus last year during Covid as if that's an indicator that we are doing well as a company and the rest of us should be happy with that.

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AmTrust Response
5y
We appreciate you taking the time to share your feedback and experience with us and are continuously striving to make our organization better and enhance our culture. Your insights will help us in this effort. We want you to feel supported, please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com.
2.0
Feb 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Vacation time approved easily, good company holidays... trust me you'll need the time off.

Cons

Claims system, lack of communication, pay , management, and adaptability

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AmTrust Response
5y
Thank you for taking the time to share your experience with us. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. We want you to feel supported, please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com.
3.0
Feb 2, 2019
Recommend
CEO approval
Business Outlook

Pros

The company culture is probably the best thing about Amtrust. The office culture is laid back where you are encouraged to collaborate with other members of your team. Amtrust is also attempting to modernize many of their projects, they're trying to move away from VB.Net/WebForms to C#/MVC/WebApi2. So, you might get put onto a team that is modernizing one of these projects! They also offer generous PTO. You'll get 18 days of PTO a year, plus another 18 days of company holidays! But I would only recommend this place to someone near the beginning of their career, and to only stay there for 2-4 years.

Cons

The biggest problem Amtrust faces is the upper management. As an insurance company, they place IT near the bottom of the stack. At the end of 2017, Amtrust began a large reorganization effort, for IT this means cost cutting! In 2018, we had a large layoff at the beginning of the year, lousy pay raises, and many senior developers began leaving with no effort on Amtrust's part to either hold onto these people with a pay raise or even to back fill these positions with new hires! All this, without any transparency on the part of upper managements. All in all, it feels like Amtrust is trying to pull the rug out from under their IT department!

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AmTrust Response
7y
Thank you for your feedback. We work hard to provide employees with an entrepreneurial culture and competitive benefits package, so we appreciate your views and are glad to hear your response. Our recruiting efforts aid AmTrust as an entire organization and our Recruiters work hard to source candidates based on experience, expertise in the field and hiring needs. Furthermore, individual performance and skills are used to determine career advancement opportunities. We appreciate your constructive feedback as AmTrust goes through operational changes and we look forward to continuing to invest in you. For further feedback please email us at AmTrustCareers@amtrustgroup.com.
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