Amazon reviews

3.5

60% would recommend to a friend

(209,971 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210K reviews
1.0
Jun 3, 2021
Recommend
CEO approval
Business Outlook

Pros

- RC colleagues can be great. - There can be a "we're all in this together" energy in the RC community that's motivating. - Some trainings are encouraged in the ramp-up period that are broadly helpful.

Cons

- Recruiters and hiring teams are disorganized, disrespectful, and often hostile. Successes with candidates belong to the recruiter and hiring manager, while failures belong to the RC. - Managers are disengaged after the ramp-up period and often unhelpful. - Following established processes is encouraged to manage workload, but recruiters ignore those processes and managers take their side, which leads to awful work / life balance. - There is an aggressive, combative recruiting culture at the company that pits different internal stakeholders against each other. - Evaluation metrics are invented and applied to the RC role without support systems or tools in place to make them achievable. Asking questions or needing assistance is seen as making excuses or a lack of ownership. - Exceeding the evaluation metrics laid out for RC’s isn’t enough to earn a raise or different job. You must also take on additional projects, which will require using unpaid time, to advance.

1.0
Apr 29, 2021
Recommend
CEO approval
Business Outlook

Pros

- Looks good on a resume! - Latest technologies - Good flexibility in tech choices - Knowledgeable coworkers

Cons

- Manager illegally breached medical confidentiality by contacting my medical provider and requesting that I be released from the hospital one day after major surgery (30 was recommended) - Managers encourage a culture of fear in order to encourage overworking, praising 60 hour+ work weeks and singling out anyone who works only the hours they are paid for - Restrictive political hierarchy explicitly modeled after the military - "Managing Out" process - Amazon has a secret process for when they want an employee out of the team. During this process, the manager is encourages to "get rid of" the employee in any way possible (making life uncomfortable for the employee). Myself and two coworkers experienced months of gaslighting (daily 1-hour calls with manager) and assignments of unrealistic tasks. If the employee sticks around long enough despite the abuse, they are given a large lump sum if they quit. This is all done to improve Amazons fire vs quit statistics, and to avoid paying ex-employees unemployment. - Micromanaging - Most important choices are made due to political reasons, again guided by the culture of fear

1.0
Oct 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Self directed work. A ton of learning opportunities which is a double edged sword.

Cons

Ton of travel before covid. There is no work life balance. Managers and Leaders are ruthless, heartless monsters. I was given 18 KPIs in addition to customer calls. Blog/Content producing process is arduous, arcane and unprofessional. You keep your mouth shut to survive. Despite what the company says outside, internal processes are ridden with extreme racism.

Viewing 535 - 537 of 209,971 Reviews

Glassdoor has 251,551 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.