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      American Addiction Centers

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      American Addiction Centers reviews

      3.0

      36% would recommend to a friend

      (402 total reviews)

      Dr. David Hans and EJ Boschert

      35% approve of CEO

      28% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.1

      Compensation and benefits

      2.9

      Work/Life balance

      2.7

      Culture & values

      2.6

      Career opportunities

      2.3

      Senior management

      American Addiction Centers has an employee rating of 3.0 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have an average working experience there. The American Addiction Centers employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      402 reviews
      2.0
      Feb 4, 2014

      Very bizarre experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You could help people with drug addiction Good health benefits Some genuinely caring and smart people work there Free lunch

      Cons

      Poorly managed/disorganized Lack of communication between departments and within the same depts Lots of turnover Higher mgmt doesn't seem to respect the people who work under them very much Lies to patients about what they will receive in treatment. Probably to get more people in the door The owner isn't very nice

      5.0
      Dec 27, 2013

      Great company to work for!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits (Health insurance and PTO). Management truly values each employee and respects their individual contributions. I work with highly skilled and passionate people. My coworkers are excited about the work we are doing and it shows in their effort to help change and save lives everyday from the facilities to call center to other administrative departments.

      Cons

      The company is growing rapidly which does create some "growing pains," but your extra effort to get things done are not over looked.

      1.0
      Oct 18, 2013

      Beware

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The call center employees really care about helping individuals and finding care for those in need.

      Cons

      Owners lead by intimidation, fear tactics, and unprofessional behavior. The call center is an unstable environment. Multiple management changes, commission structure changes, and poor communication. They pay us salary in order to avoid payment for all of the overtime we work. Is this legal? I've worked in the call center industry for 5 years and always received overtime when worked.

      Viewing 397 - 399 of 402 Reviews
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      ReviewsAmerican Addiction Centers reviews

      Glassdoor has 413 American Addiction Centers reviews submitted anonymously by American Addiction Centers employees. Read employee reviews and ratings on Glassdoor to decide if American Addiction Centers is right for you.