American Airlines reviews

3.6

63% would recommend to a friend

(8,800 total reviews)
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Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
4.0
Nov 14, 2008
Recommend
CEO approval
Business Outlook

Pros

Working for a stable company with a parent company that has never gone bankrupt is comforting in a wild industry that has made little overall profit over the decades.

Cons

It takes 8-10 years to progress from a first officer to captain, with many senior captains electing to make a career at this airline. This career mindset represents good work rules, benefits, and pay, however progression for the newer guys is limited unless you're looking at a decade time scale. You must be satisfied with $35,000-$50,000 per year as a first officer, than you can progress to the low six figures when you finally attain captain status.

2.0
Nov 8, 2008
Recommend
CEO approval
Business Outlook

Pros

It's a job. The company has the infrastructure and employees in place to be great again with the right leadership.

Cons

An arrogant and condescending management team that favors absolute control and intimidation over a healthy, productive work environment. Everything is about establishing and maintaining leverage over the employees. Do not come here for fulfillment.

Viewing 8749 - 8751 of 8,800 Reviews

Glassdoor has 9,926 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.