American Airlines reviews

3.6

63% would recommend to a friend

(8,800 total reviews)
avatar

Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
3.0
Nov 6, 2008
Recommend
CEO approval
Business Outlook

Pros

Benefits of working for an airline....Discounted travel all over the world for me, family. Plus, I do have an amazing group of coworkers. And, I think if you are

Cons

Working at an airline right now if very difficult, but the situation is what you make of it. You have a positive attitude even when travel is rearing it's ugly head, I find that passengers tend to react well to you. We are also in negotiations right now, and having taken paycuts, it is hard to keep morale high when management takes bonuses.

5.0
Nov 3, 2008
Recommend
CEO approval
Business Outlook

Pros

Ability to travel and make a difference. To appreciate the fact I have a job in a dynamic industry and that the current slump is just that... a slump. Things will get better. Caliber of people I work with are simply the best. Our history and heritage truly reflects the greatness of this country.

Cons

Fuel costs are inhibiting financial growth. Level of negativity by employees. Old or inop equipment. Some services being outsourced has affected quality internally and externally. Disparity in pay scale.

Viewing 8752 - 8754 of 8,800 Reviews

Glassdoor has 9,926 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.