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      American Electric Power

      Engaged Employer

      American Electric Power reviews

      3.1

      46% would recommend to a friend

      (1,090 total reviews)

      William J. Fehrman

      34% approve of CEO

      52% positive business outlook

      Ratings by category

      3.5

      Compensation and benefits

      3.4

      Diversity & inclusion

      3.1

      Work/Life balance

      3.0

      Culture & values

      2.9

      Career opportunities

      2.5

      Senior management

      American Electric Power has an employee rating of 3.1 out of 5 stars, based on 1,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Electric Power employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Oct 22, 2014

      Project Manager

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary and benefits. Large company with many career opportunities.

      Cons

      Large company where it is hard to get noticed for accomplishments and promotions.

      4.0
      Oct 16, 2014

      AEP is a stable company and great place to begin a career

      Energy analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      AEP is a huge company that offers a variety of positions for people of many backgrounds. Successful employees tend to work a few years in one role, and then transfer internally to learn a new area. I enjoyed AEP's way of communicating with the employees, and I always felt I understood the company's strategy. AEP is generous with maternity leave, military leave and many benefits.

      Cons

      Maybe it is typical of a large organization, but there are many HR rules about pay grades, raises and promotions that limit management's ability to reward top performers. Therefore, it sometimes feels like the best way to "catch up" is to apply for another job -- internally or externally.

      4.0
      Oct 15, 2014

      Great place to work if you want a career in telephone customer service

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Once you have been hired as a permanent employee, the pay is above average based on relative location. The company has a strong safety emphasis, and they demand customer service excellence. The company offers tuition reimbursement for studies in approved disciplines.

      Cons

      Near-zero chance for advancement. Everyone has an 'on-call' rotation week, and during that time you are expected to report within a 30 minute time frame if called in. During periods of high call volume, you may be held over your scheduled end time for an indefinite period with little or no warning.

      Viewing 1027 - 1029 of 1,090 Reviews
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      ReviewsAmerican Electric Power reviews

      Glassdoor has 1,247 American Electric Power reviews submitted anonymously by American Electric Power employees. Read employee reviews and ratings on Glassdoor to decide if American Electric Power is right for you.