American Express reviews

4.1

82% would recommend to a friend

(18,680 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,680 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Dec 31, 2021

Working in Technology

Recommend
CEO approval
Business Outlook

Pros

The best thing about working for Amex in IT is the benefits package, all the usual thing and then access to an incredible array of extras. My favorites were the access to coaches, the peer reward program and the 5+ training days.

Cons

IT is such a dinosaur. There is very little ability to be creative, the hours are long and the culture is just toxic with gossip and politics running the organization. I was burnt out within three months and while I managed to stick it out for three years, the week after I left I felt like a huge weight was off my shoulders.

5.0
Dec 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Great pay and people..a company that cares

Cons

Mental health the customers speak to you like trash

Viewing 499 - 501 of 18,680 Reviews

Glassdoor has 22,042 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.