Question 1

Is American Family Insurance a good company to work for?

Accepted Answer

American Family Insurance has an overall rating of 3.3 out of 5, based on over 2,782 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 48% of employees would recommend working at American Family Insurance to a friend and 50% have a positive outlook for the business. The best reviews about American Family Insurance have been left by employees working as Intern, Actuarial Analyst and Project Manager.

Question 2

Does American Family Insurance pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, American Family Insurance employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at American Family Insurance. This rating has decreased by 2% over the last 12 months.

Question 3

How satisfied are employees working at American Family Insurance?

Accepted Answer

48% of American Family Insurance employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Family Insurance 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

Question 4

What are the top reviewed jobs at American Family Insurance?

Accepted Answer

Claims Adjuster (121), Customer Service Representative (108), Insurance Agent (73), Casualty Claims Adjuster (41), Sales Representative (40), Sales Specialist (38), Agent (30), Customer Service Representative (CSR) (28), Claims Representative (26), Manager (25), Claims (23), Agent Assistant (21), Sales (21), Software Engineer (20), Intern (19)

Question 5

What are the pros of working at American Family Insurance according to real employee reviews?

Accepted Answer

"Great benefits including flex days; 401k and pension plans." ((in 340 reviews)); "Company vehicle and good pay" ((in 158 reviews)); "Great people and good" ((in 145 reviews)); "Great culture and the organization is very involved in the community" ((in 79 reviews)); "Ability to work from home if performance is good." ((in 70 reviews))

Question 6

What are the cons of working at American Family Insurance according to real employee reviews?

Accepted Answer

"A lot of favortism shown and is part of the reasons why there is a poor management team." ((in 128 reviews)); "Senior leadership appears to encourage constant change as a means to avoid being held accountable for results." ((in 68 reviews)); "Bad managers that say they care but don’t really" ((in 68 reviews)); "No training regimens for new hires at all they do not give their employees the tools to succeed." ((in 56 reviews)); "Poor communication" ((in 17 reviews))

Question 7

What are employees saying about American Family Insurance layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Family Insurance layoffs and their outlook for job security at American Family Insurance in 2026.

Question 8

What are the top reviewed American Family Insurance locations?

Accepted Answer

Madison, Phoenix, Saint Louis, Denver, Green Bay, De Pere, Eden Prairie, Atlanta, Chicago, Milwaukee, Las Vegas, Saint Joseph, Minneapolis, Seattle, Englewood, Portland, Kansas City, Boston, Indianapolis, Springfield, New York, Maryland Heights, Scottsdale, Salt Lake City, Pewaukee, Akron, Spokane, Schaumburg, Omaha, Nashville

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