American Tower reviews

3.7

76% would recommend to a friend

(822 total reviews)
avatar

Steve Vondran

69% approve of CEO

70% positive business outlook

American Tower has an employee rating of 3.7 out of 5 stars, based on 822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Tower employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

822 reviews
1.0
Jul 11, 2024

Company Culture Continues to Decline

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generous PTO and almost every holiday off (except Veteran's Day), Summer outing at Canobie

Cons

They continue to increase in office days (3 starting in Sept 2024) and do not listen to feedback from employees on their preferences. Managers are encouraged by upper management to deny PTO requests. CEO is out of touch with what employees want for work life balance. I can see this turning to 5 days in the office as time goes on because every year they have been adding one additional in office today. Benefits are good but that is their excuse for low pay. Used to be a good place to work but now it's all about control and micro-managing from upper management.

1.0
Nov 19, 2023

Chew you up and spit you out

Recommend
CEO approval
Business Outlook

Pros

Good benefits and hybrid work

Cons

Ridiculous production goals that are especially impossible to hit when work is slow. Site design work (updating site sketches) has replaced customer drawings, and they hardly count anything toward goals, yet this is the tedious/time filling work that is being handed out (because managers can't provide any real work) with the idea that "you must hit goal or else!" Threatened to not provide me with my severance! Backstabbing employees. I had a good midyear review, then company buys a brand new office while laying off many employees including me.

2.0
Nov 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Good benefits, interesting industry, can't really think of anything else.

Cons

Severely understaffed in all departments, HQ and the field, for the last year. Pay not competitive with the industry. Upper mgmt completely out of touch with customer facing staff. While mgmt can't hire people because of lack of applicants, they are make it worse by forcing people to leave because they won't be allowed to continue to work remotely.

Viewing 31 - 33 of 822 Reviews

Glassdoor has 1,266 American Tower reviews submitted anonymously by American Tower employees. Read employee reviews and ratings on Glassdoor to decide if American Tower is right for you.