American Tower reviews

3.7

76% would recommend to a friend

(822 total reviews)
avatar

Steve Vondran

69% approve of CEO

70% positive business outlook

American Tower has an employee rating of 3.7 out of 5 stars, based on 822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Tower employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

822 reviews
1.0
Jan 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Great pay, and the food was amazing.

Cons

Entry -level employees are treated like pawns, when not needed anymore they are quickly disposed of. The middle management of contractors is non existent,and has a bad attitude.

1.0
Jan 15, 2015

Dead end job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, pay (for younger kids getting out of college).

Cons

The collocation team seems like a fun frat house environment when you start working there. However, the catty, high school mentality of management knows within a day of knowing you if they are going to fast track you. The superficiality of management is outrageous. If they want you apart of their "clique" you will succeed. If you don't drink the koolaid you will be left in the dust. Nothing, and I mean nothing, is based on merit. I moved to the accounts receivable team thinking I would be relieved. The management was extremely aggressive and verbally abusive constantly (for no reason mind you as I was a top performer). I brought my concerns to HR and they fell on deaf ears. I had no choice but to resign from my position due to this harassment I was incurring on a daily basis.

2.0
Oct 28, 2014

If You Work in Engineering, Work Somewhere Else

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ATC has good benefits: RSUs, ESPP, 401(k), surprisingly good insurance, and I personally was paid well enough. Additionally, if you learn how to navigate the system (at least in Engineering), keep your head down, and don't make waves, you can wile away your 8 hours a day doing next to nothing.

Cons

I found the culture at ATC - at least on the Engineering side where I worked - demoralizing and oppressive. Though there were some decent individuals, in general, the management was incompetent, hesitating to make simple process changes that would have made life easier for rank and file employees for no other reason than that they didn't want to stick their necks out. Their incompetence, of course, made them insecure, and their insecurity made them oppressive, so in stark contrast to their feckless dithering when it came to improving process, the one arena in which they could act decisively was when silencing criticism. And as if the intra-group oppressiveness weren't enough, there was inter-departmental antagonism and mistrust aplenty. I personally saw emails where people in the Finance department did little more than point fingers at the Operations and Development teams, and I was involved in Operations trouble-shooting sessions where the express goal of the meeting was not to find the root cause of an incident but rather to find a way to absolve Operations by pinning responsibility on the Development team. In an atmosphere like this, an employee generally has three options: 1. Stop caring, keep one's head down, and do as little as possible. 2. Work the system and become as slimy an operator as the managers. For example, get yourself peripherally but non-essentially attached to as many projects as possible, then walk nonchalantly away from those projects that are bound for failure while associating yourself more closely with those projects that seem headed for success. Never take responsibility; always take credit. 3. Leave. If you take a job in the Engineering department of ATC, you can reasonably expect most of your colleagues to fit into one of those three groups, so if you are currently entertaining an offer from ATC and you aren't a slimy political operator, then I would sincerely advise you, as someone with no stake in your decision, to reflect soberly on your options before accepting their offer.

Viewing 37 - 39 of 822 Reviews

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