American Tower reviews

3.7

76% would recommend to a friend

(822 total reviews)
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Steve Vondran

69% approve of CEO

70% positive business outlook

American Tower has an employee rating of 3.7 out of 5 stars, based on 822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Tower employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

822 reviews
1.0
Apr 7, 2022

Work/Life Balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health care is decent, but the stress of being overworked will make you sick so maybe that's why the healthcare benefits are decent.

Cons

American Tower used to be a good place to work three years ago. Now American Tower is like a vampire. They romance you with decent health benefits and the corporate "kool aid " of how it is the " best" company to work for in the US . They ask you complete employee surveys to prove they care. And for awhile you believe it and you stay. Then they suck the life out you over the years , and when they are done with you they toss your dusty corpse on the pile of others they have used up before you!

1.0
Jul 18, 2015
Recommend
CEO approval
Business Outlook

Pros

The company offers generous PTO, a decent benefit package, the option to purchase stock, a wellness reimbursement, and the occasional team/company field trip as a thank you for all the hard work.

Cons

The nature of the work is basically that of a production environment. Work, work, work...pump out as many analyses as possible. Your production output is measured very closely in a spreadsheet that everyone can see. Most of the engineers are working with software that is not used in the consultant world...it is owned and used only by the company, which can hinder an individual's skill set. It is assumed the you are to spend your own time to learn what you would normally learn on the job anywhere else. So basically, you work in the production mill as the whip is is cracked and you learn pertinent information on your off time after all the overtime. For the time being, just plug away and make sure the production goal is met, and if it isn't...overtime will be required/suggested/implied....depending on how management wants to word it or employ fear tactics on the occasion. You will receive very short notice to complete certain assignments. I have witnessed it. And you will be pressured into doing whatever it takes to help the team. Many times, there are very unrealistic goals and management has a bunch of guys fresh out of college that will many times just do what they are told, without questioning anything, and more or less create a consensus and general acceptance of a workplace with low morale and long hours. Management takes this as the green light to establish this as a standard for every one to abide by. In other words, if someone else jumps off of a bridge, it will be expected for you to to do the same...very micromanaging and sad from a corporation that does nothing but speak of record highs and bright futures on every conference call and every meeting. At one point, the entire engineering department of very hard working and dedicated individuals, was required to work half of a day on employee appreciation day after it had been confirmed that we were to have the day off to enjoy a baseball game in appreciation for the sacrifices that many people make to their work-life balance for the business. The communique was sent out a few hours before end of business the previous day. What a great way to thank your employees. Too many layers. Takes forever to get decisions approved. A few individuals that have their head above the clouds and are company men to the fullest...good for them. Again, don't expect that to become the standard from everyone else. I have seen the guy that chases around management and is a yes-man, treating the guys above like gods and the people below him like peons, advance very quickly in this setting...poor judge of character on behalf of management. Strong leadership should embrace people who bring different ideas and speak up. Ladies and gentlemen, despite all of this and much of what was left out, the job is an ok starter opportunity, but after a while you will see that all that matters is production and squeezing every last dollars worth out ambitious young men and women. I hate to be the one leaving an overall bad review for a company that I have had higher hopes for from the start. Again, this is one opinion and you would have to see for yourself to agree or disagree.

1.0
Jul 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Benefits! Benefits! Benefits! Good people that work very hard

Cons

Pretty much everything else unless you want to sit in front of three screens and see your life drift away. Just saying...

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Glassdoor has 1,266 American Tower reviews submitted anonymously by American Tower employees. Read employee reviews and ratings on Glassdoor to decide if American Tower is right for you.