American Tower reviews

3.7

76% would recommend to a friend

(822 total reviews)
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Steve Vondran

69% approve of CEO

70% positive business outlook

American Tower has an employee rating of 3.7 out of 5 stars, based on 822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Tower employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

822 reviews
1.0
May 22, 2020

Awful Experience

Recommend
CEO approval
Business Outlook

Pros

Nothing to mention because there was no pros for me.

Cons

I am very highly educated in the field of Structural Engineering, which at that time thought to be a great help for this company. However, 1) The basis of this company stands on only production and not employee growth. There are numerous number of towers needed to be analyzed very fast (almost 2 hours each). Everything is pre-set for you to only put loads and run the spreadsheet and then create the report which is with only one click. This process which you are supposed to do it in 2 hours should be done every day, every month and so on. I have seen some people even with no structural engineering background which were employed there and were doing the same thing. Therefore, you wont be exposed to new challenges and learn more things and strengthen your knowledge and experience to enjoy as structural engineer. Since I was so bored of this job it effaced my health at that period. 2) Management is very awful. My weekly meetings with my manager were almost like a court trial answering questions about why I didn't finish 20 structures this week or why I had this many mistakes or etc. 3) Report reviewers were not consistent in their comments. They even modified their own comments after multiple rounds which I was shocked. Some of them really enjoyed seeing you fail. I resigned from that company and moved to another structural industry and now I feel very happy and successful as I am solving different challenges and very appreciated by this industry. So far I never recommended my friends to join this company as reasons mentioned above.

1.0
Aug 5, 2019
Recommend
CEO approval
Business Outlook

Pros

There are a few good people in the lower ranks. That’s about it.

Cons

This company gets low marks across the board from underpaid wages (company has absurdly high margins) and refuses to reward their front line workers with meaningful base pay raises. Too many good people are realizing they are being used and abused and thus leaving. In turn, HR pushes all sorts of propaganda on the workforce of how “important” they are, while making no effort to compensate commensurate with the level of work required. Don’t let them fool you with survey results- they cherry pick the results to publish in order to make the company appear good, when management absolutely sidesteps the company’s principles.

1.0
May 14, 2018

Setup for Failure

Recommend
CEO approval
Business Outlook

Pros

From the outside it's a great company that "cares" about it's employees. Great pay and benefits. Friendly team members.

Cons

Extremely high turn over rates due to poor management. They lose a lot of good employees due to poor senior management. Upper management does not address ongoing issues or concerns brought to their attention. There is absolutely NO training for new employees and they are setup for failure from day one. Employees are lacking resources needed to be successful, but managers don't seem to care. Management has an attitude consistent with, YOU owe them for doing you a favor and hiring you. By working here you can expect to be thrown into a situation without resources and tools needed to succeed. Expect to work long hours with no work life balance due to large workloads/volume and being understaffed. Internal departments don't communicate with each other and mediocrity seems to be consistently rewarded. There is no clear career path or professional development available.

Viewing 10 - 12 of 822 Reviews

Glassdoor has 1,266 American Tower reviews submitted anonymously by American Tower employees. Read employee reviews and ratings on Glassdoor to decide if American Tower is right for you.