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      American Water

      Engaged Employer

      American Water reviews

      3.6

      64% would recommend to a friend

      (617 total reviews)

      John Griffith

      65% approve of CEO

      58% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.3

      Career opportunities

      2.8

      Senior management

      American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      617 reviews
      2.0
      Nov 29, 2017

      Talk doesn't equal action

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary and benefits. Most people want to do the right thing for the business. Leadership is aware of the poor culture.

      Cons

      Very bureaucratic and slow moving. Incompetence reigns throughout many parts of the organization. Poor work/life balance is a result of trying to put out fires for said incompetence. If you like progress this is not the place for you.

      1.0
      Apr 4, 2017

      Not a good place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      nothing that I can say would count as a Pro for this company now.

      Cons

      same old story, save money by laying off all the people that helped build the company to what it is today.

      1.0
      Oct 26, 2016

      Disappointed in IT processes and company.

      Its field support setvices
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health care benefits were pretty cheap. Other than that not much.

      Cons

      I worked at this company for six months, I was being proactive in finding this job due to a potential contract layoff. When speaking with the manager I was under the impression that this company was stable, after 3 months being there and speaking with multiple coworkers I quickly found out that this company has a history of ceos and reorganizations which was quickly affirmed when a new CTO was brought in and spoke about "IT transformation". It's obvious the CTO was beating around the bush regarding reorganization.

      Viewing 43 - 45 of 617 Reviews
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      ReviewsAmerican Water reviews

      Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.