American Water reviews

3.6

64% would recommend to a friend

(617 total reviews)

John Griffith

65% approve of CEO

58% positive business outlook

American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

617 reviews
2.0
Apr 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Protect the public health by producing clean safe potable drinking water. Provide great customer service & dependability. Good motto at least.

Cons

Micro managing and cost saving to the point of being pound foolish. Wasted money on bad technology or threw out technology that wasn't utilized to its potential.

2.0
Nov 16, 2017

Unfair management.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generous contributions to retirement plan.

Cons

Unfair treatment by management. Those who get caught repeatedly sleeping on the job, get to stay. Put in an extra 9 minutes of overtime to complete your work, and you're out!

2.0
Oct 3, 2016

Outsourcing to India

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good compensation and overall benefit.

Cons

Constant org changes, zero stability, and yet another company outsourcing its IT services to INDIA

Viewing 58 - 60 of 617 Reviews

Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.