American Water reviews

Work-life balance is terrible. The company is solely focused on inflating the stock price and dividend growth. They are reducing head counts and budgets. The remaining employees are left to pick up the slack and work harder. The company discourages overtime unless you're a salaried employee. Then they don't care how late you have to work as long as your work is completed. It is becoming very difficult to meet our financial goals because they are constantly changing. It is hard to hit a moving target. Our bonuses and increases are shrinking, while the executive team reaps enormous rewards in salary, bonuses, and stock options. The culture in Indiana is very bad. The feeling of job security does not exist. The vice-president has exhibited clear nepotism in his hiring practices. He uses intimidation as his management style. The leadership constantly talks about safety but they commit no resources towards it. There are many behavior/ethics/conduct/human resources policies in place but the company routinely disregards their own written policies.

The workplace environment has undergone drastic changes, with executive management increasingly focused on results at the expense of employee well-being. While expectations for performance have escalated, wages have failed to keep pace with the rising cost of living. Annual raises, if received at all, are typically a mere 2%, hardly enough to make ends meet. Moreover, the toxic atmosphere cultivated by management has made navigating daily tasks a challenge. Chaos reigns supreme, and toxicity permeates every interaction, making it difficult to thrive professionally. For those nearing retirement, leaving may seem unfeasible, leaving them trapped in an environment that prioritizes profits over people. Overall, the combination of stagnant wages, unrealistic expectations, and a toxic culture make this workplace a challenging and unrewarding environment.