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      American Water

      Engaged Employer

      American Water reviews

      3.6

      64% would recommend to a friend

      (617 total reviews)

      John Griffith

      65% approve of CEO

      58% positive business outlook

      Ratings by demographic groups

      American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

      Reviews by job title

      617 reviews
      2.0
      Dec 3, 2015

      Too much politic

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      the best part was the commute

      Cons

      It's who you know not what you know!!!

      2.0
      Jun 20, 2015

      Fix the Culture and Leadership Issues

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and wonderful co-workers.

      Cons

      Used to be an employee-friendly environment - this is no longer. Culture is severely lacking due to poor leadership and multiple realignments. Did a culture study last year and no actionable plan to address issues has been compiled. Employees are frustrated by performance management system, lack of career development, and clear lack of leadership skills from the managers. This has and will continue to produce excessive turnover.

      3.0
      May 10, 2022

      Here we go again

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are so many great people at this company. Unfortunately many of them are stuck in the middle or lower levels of the organization. We are again entering an age of old school commands and controls of every single decision here. Run.

      Cons

      again, the American Water board pulled a random lever on the ceo vending machine. we are back to total workforce domination yay! Toxicity, people working in fear and a team of disconnected leaders. It was so good before that it is easy to see how our current is and former CEO was unprepared to do this job.

      Viewing 73 - 75 of 617 Reviews
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      ReviewsAmerican Water reviews

      Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.