American Water reviews

3.6

64% would recommend to a friend

(617 total reviews)

John Griffith

65% approve of CEO

58% positive business outlook

American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

617 reviews
1.0
Oct 6, 2014

Finanance is falling apart

Recommend
CEO approval
Business Outlook

Pros

Used be be a good company years ago

Cons

Horrible management, long hours, dis-respect for employees and management is a big click full of a lot of lies These managers in finance are brutal. From Accounts Payable , Cash and Accounting, just unethical practices. They have ruined this company and are forcing out the pension people. Upper management, CEO, CFO should get awakened, but they wont. Corporate greed set in. I am looking to leave, it is such a farce,

1.0
Sep 18, 2014

Nobody here knows what they're doing

Recommend
CEO approval
Business Outlook

Pros

Competitive salaries, most employees are sincere (excluding management).

Cons

Where to start.. Abysmal training for new employees. Not a good place to start a career unless you want to be in the utility business until death. Work is done extremely inefficiently with suggestions thrown under the rug. Unrealistic work expectations. Was working all hours of the day and night and had impossible tasks with impossible deadlines. Management always shifting. In the brief time that i have worked at American Water I have had 4 different managers. None of the managers know how to manage employees, nor do they have the necessary knowledge to run the business. Many people are leaving as renewed promises to invigorate employees are failing. No motivation to work hard.

Viewing 103 - 105 of 617 Reviews

Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.