American Water reviews

3.6

64% would recommend to a friend

(617 total reviews)

John Griffith

65% approve of CEO

58% positive business outlook

American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

617 reviews
2.0
Jan 21, 2012
Recommend
CEO approval
Business Outlook

Pros

good benefits, good bonus and most people are good

Cons

finger-pointing, always looking for a fall-guy, talks a good game but doesn't walk the walk

1.0
Oct 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Enjoy the type of work

Cons

Very little support and leadership is a mess from the top down. So many conflicting initiatives and goals. Leaders who just get in the way and provide no benefit. One person does the work, ten people review the work with no meaningful input. One leader will say to do A, then the next says don't do A. Then two months later, it will be an emergency and you have to do A.

1.0
Aug 22, 2024

House of Horrors

Recommend
CEO approval
Business Outlook

Pros

I retired with a small pension. I never committed suicide because of this place.

Cons

Worthless management. The only way to move up is..... have the lowest numbers, don't learn/understand your current job, kiss up and buddy up with certain people and never never voice an opinion. I was one of the top in my department and someone that is clueless got promoted over me....the person was buddy's with a certain person. After 15+ years and over 50 trys to move up (never did), I got out of the worst place I ever worked at. The last promotion I tried for, two people interviewed me that did not know me. I asked if they read my resume and both admitted they did NOT......really. I gave two moths notice I was leaving....not one person from management emailed/text/spoke a good bye or thanks for all I did. My direct supervisor did not even know when my last day was. Executive management is a joke.

Viewing 106 - 108 of 617 Reviews

Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.