American Water reviews

3.7

64% would recommend to a friend

(617 total reviews)

John Griffith

65% approve of CEO

58% positive business outlook

American Water has an employee rating of 3.7 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

617 reviews
1.0
Feb 10, 2018

This company does not support American values

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

money and benefits, if you can deal with the stress

Cons

Not a stable place to work. Constant re-orgs and firings

1.0
Jun 5, 2019

Here Come the Saviors of AW's Glassdoor Score

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Outside of T&I it's a great company.

Cons

The corruption in T&I is awful. The outsourcing is unbelievable. The new reviews saying how amazing it is were expected (see below review predicting this behavior). They do this every time, people put honest reviews up, they turn around and put glowing reviews up. Most of the people who put these up either haven't been there for more than a month or are delusional.

1.0
Jul 1, 2018

Disorganized and too political

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good experience for future jobs. A great place to show you what to avoid when looking for a place to work.

Cons

Massive distrust between Union and management. Management puts non-union employees in charge of managing union employees. Since the union employees did not follow orders from management or anyone else, this was a good way for middle management to shift blame away from themselves and to their non-union subordinates. Pay was terrible and your expected to do the same job as someone making twice as much. When trying to organize projects, no one had any idea of what paperwork needed to be filled out or who's responsibility it was to do what. This lead to a lot of finger pointing. The buck never stopped with anyone.

Viewing 10 - 12 of 617 Reviews

Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.