Does Ameridial pay their employees well?

According to anonymously submitted Glassdoor reviews, Ameridial employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Ameridial. This rating has been stable over the past 12 months.

How satisfied are employees working at Ameridial?

39% of Ameridial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ameridial 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Ameridial?

Customer Service Representative (19) , Customer Service Representative (CSR) (8) , Call Center Representative (3) , CSP (2) , Supervisor (2)

What are the pros of working at Ameridial according to real employee reviews?

"Really Flexible job with good pay" ((in 6 reviews)); "Remote work from home" ((in 6 reviews)); "Laid back environment with very helpful management." ((in 4 reviews)); "The people are awesome!" ((in 4 reviews)); "Flexible hours." ((in 3 reviews))

What are the cons of working at Ameridial according to real employee reviews?

"Had minimal training from a trainer that was not knowledgeable about the subject matter that she was teaching!" ((in 5 reviews)); "Call monitoring tends to be unfair because one supervisor will monitor your calls one way and give you a specific grade then another supervisor will do it another way and completely contradict what you were told by a different supervisor." ((in 4 reviews)); "No room for advancement." ((in 3 reviews))

What are the top reviewed Ameridial locations?

Spindale , Canton , North Canton , Chicago , Charlotte , Barberton , New Philadelphia , Raleigh , Shelby , Akron , Alliance , Massillon , Lorain , Columbus , Norcross

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Ameridial

Ameridial reviews

2.9

39% would recommend to a friend

(80 total reviews)

Mark Schmidt

52% approve of CEO

21% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.0

Work/Life balance

2.7

Career opportunities

2.6

Culture & values

2.4

Compensation and benefits

2.3

Senior management

Ameridial has an employee rating of 2.9 out of 5 stars, based on 80 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ameridial employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

80 reviews

3.0

May 10, 2022

New company name is Fusion

Call center representative

Recommend

CEO approval

Business Outlook

Pros

When a client program ends they help you get in another program if you want to keep working there. Available work for mobility challenges. Fast hire time if a program is starting. Remote work offered during covid. Perfect for routine call center schedule. Perfect for individuals that do not need benefits. Perform customer service for only one company at a time. Some customer service roles are remote. Some employees will welcome new employees.

Cons

Programs can end suddenly and so your job can change to whatever is open. 12 months work required before benefit eligible. Inconsistent training. Training is best with the company with the program performs part of the training. Technology service poor and impacts employee performance.

4.0

Apr 26, 2022

Family

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Very friendly, great environment, family oriented

Cons

Can have long hours with not so great pay for what you deal with

1.0

Apr 13, 2022

Steer Clear!

Member services representative

Recommend

CEO approval

Business Outlook

Pros

Work from home so that's nice... that's the only pro I can come up with

Cons

Hired for 1 department, trained to help for 3 days on another and now going on 4 months of barely being trained and still working that dept the majority of the time. They pick which calls to audit and if they don't like you - you're nailed on every bad call. 0 concern for the employees, they only care about meeting the needs and expectations of the company they're contracted to. Hired on for rotating Saturdays and consistently been scheduled Saturdays for every weekend since nesting ended. Schedules may or may not come out the Friday of the week prior for the next week. It's sent in the chat room because the online schedule they use is rarely correct. The system issues are ridiculous, and they constantly try to say that rebooting will help when it clearly does not. And so much more - just stay away!

Viewing 16 - 18 of 80 Reviews

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