Where do I begin?
This workplace was AMAZING when I started over 3 years ago. I wanted to retire here and told everyone how much I loved my workplace. Now I tell them quite the opposite.
You get plenty of time off but the board is open to use it maybe 2 months of the year cumulatively.
Management is generally lacking knowledge and unable to help you in a lot of situations. Plus there's a lack of managers so they're all constantly behind on getting files back to you.
My biggest con that has me job searching? The lack of ability to work fully remote. It worked during the pandemic, I even got a promotion while at home, so obviously I work hard (actually harder) while at home but that doesn't matter. They insist due to culture we need to be in office. My team, including management, is spread between 3 states so not sure what extra culture I get by being in an office of people I don't directly work with anymore other than their culture of germs.
I'm disabled and immunocompromised and it's been a battle to get ADA forms for WFH accomodations approved. There's just no wiggle room in their minds about it and that's apparent as a common trend through all of these reviews, to which they reply with "we are listening" and "we value your feedback" but have not budged from 3 days in the office and 2 at home.
As others have also said, the pay has not been adjusted to offset the inflation we are all experiencing right now. Retention bonuses were laid out for the year but are heavily taxed and don't end up even touching what we would save if allowed to just stay home. It's a stress that we are all feeling and could so easily be relieved but isn't because of "culture".
Due to the above, we are so short staffed and therefore way overworked. Our long-term insureds are seeing it too and the amount of people I've heard say Amica is not what it used to be is appalling. We pride ourselves as a company on excellent customer service and the insureds are just not receiving that anymore.
I went from wanting to retire here to pulling my hair out everyday stressing over this job.
