Is Ancestry a good company to work for?

Ancestry has an overall rating of 3.5 out of 5, based on over 910 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 52% of employees would recommend working at Ancestry to a friend and 54% have a positive outlook for the business. The best reviews about Ancestry have been left by employees working as Software Engineer , Software Developer and Senior Software Engineer .

Does Ancestry pay their employees well?

According to anonymously submitted Glassdoor reviews, Ancestry employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Ancestry. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Ancestry?

52% of Ancestry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ancestry 4.1 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Ancestry?

Senior Software Engineer (48) , Software Engineer (40) , Product Manager (22) , Customer Service Representative (19) , Customer Solutions Associate (19) , Manager (16) , Director (15) , Software Developer (13) , CSA - Customer Service Associate (12) , Customer Service Associate (12) , Intern (11) , Analyst (8) , Senior Product Manager (8) , Archival Digitization Specialist (7) , Principal Software Engineer (7)

What are the pros of working at Ancestry according to real employee reviews?

"And it goes without saying the people are great." ((in 106 reviews)); "The benefits are great." ((in 90 reviews)); "Good work life balance and non" ((in 60 reviews)); "Culture was great and everyone felt like they could contribute to the overall mission of Ancestry.com" ((in 56 reviews)); "Pay is good" ((in 31 reviews))

What are the cons of working at Ancestry according to real employee reviews?

"Senior leadership only wants honest feedback if it's positive." ((in 26 reviews)); "Frequent layoffs when large projects are finished." ((in 24 reviews)); "Upper management not aligned with each other." ((in 21 reviews)); "Very bad managers" ((in 18 reviews)); "Low salaries for administrative positions." ((in 14 reviews))

What are employees saying about Ancestry layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ancestry layoffs and their outlook for job security at Ancestry in 2026.

What are the top reviewed Ancestry locations?

Lehi , San Francisco , Provo , Salt Lake City , Orem , Atlanta , Lindon , Sandy , Los Angeles , South San Francisco , Boston , Utah , United States Coast Guard - Air Station Sacramento , Spanish Fork , Springville , West Jordan , Northbrook , Richmond , New York , Madison , Washington , Raleigh , Dallas , Houston , San Antonio , Indianapolis , Denver , Seattle , Philadelphia , California

Ancestry reviews

3.5

52% would recommend to a friend

(786 total reviews)

Howard Hochhauser

80% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ancestry has an employee rating of 3.5 out of 5 stars, based on 786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

786 reviews

5.0

Jan 10, 2013

Awesome, never want to leave

Software engineer in test

Recommend

CEO approval

Business Outlook

Pros

This is a highly underrated employer, it's like working for Adobe, Microsoft, Google, Facebook, or Apple - just in a smaller package.

Cons

It's pretty boring to tell people you work at a genealogy company.

3.0

Jul 18, 2012

Started out great, went WAY downhill under new management.

Member services

Recommend

CEO approval

Business Outlook

Pros

Nice hours, good pay, commissions are easy, generally flexible with hours

Cons

Micromanaging constantly, little opportunity to move up, in general talking to old people on the phones is not ideal, constant calls, very understaffed, not interesting work at all

4.0

Apr 13, 2012

Fantastic learning environment, quality product, reputable brand

Intern

Recommend

CEO approval

Business Outlook

Pros

Friendly employees Good age range of employees Perks (subsidized meals, great cafe, free snacks & drinks) Awesome volunteer programs Great wellness program Time off is given when needed Can work from home when needed as well Great intern program

Cons

I don't think the employees salaries are particularly competitive compared with similar companies Employee communication needs work security is pretty tight

Viewing 775 - 777 of 786 Reviews

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Jobs at Ancestry

Research Manager - Southern US

Digitization Technician - Draper UT

Graduate Research Co-op, Population Genetics/Genomic Data Science

United States

View job

Postdoctoral Fellow, Population Genetics/Genomic Data Science

Remote

View job

Ancestry

Ancestry reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Awesome, never want to leave

Started out great, went WAY downhill under new management.

Fantastic learning environment, quality product, reputable brand

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Jobs at Ancestry