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      Ancestry

      Engaged Employer

      Ancestry reviews

      3.5

      52% would recommend to a friend

      (786 total reviews)
      avatar

      Howard Hochhauser

      80% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Ancestry has an employee rating of 3.5 out of 5 stars, based on 786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      786 reviews
      5.0
      Mar 1, 2012

      Great experience builder

      Financial analyst intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Close-knit finance and accounting teams *Financially successful company *Lot's of new projects to be started to improve finance team's functioning *Pretty good financial recording and analysis systems in place

      Cons

      *Salary may be lower than comparable companies in the area *No fun little perks like daily free food or snack room for finance team

      5.0
      Dec 28, 2011

      Great Company! Terrible Customers!

      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ancestry.com really tries to make good products for its customers and make the best environment possible for a call center. Best benefits I have ever seen for a call center and lower paid jobs. One of the best paid tech support positions I have seen. Best management I have ever seen in a call center.

      Cons

      Difficult customers. If you think about it, who are going to be the majority of people doing genealogy? Older people are the main customers for Ancestry.com. And most of them know little to nothing about computers. If you are thinking about working at Ancestry.com in tech support, remember that you will be talking to the average difficult customers you dreaded to speak to at your old job all of the time here.

      3.0
      Dec 16, 2011

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly, reliable, good salary and open.

      Cons

      Older staff, nice though and friendly

      Viewing 778 - 780 of 786 Reviews
      Related searches: Ancestry jobs | Ancestry salaries | Ancestry benefits | Ancestry interviews
      ReviewsAncestry reviews

      Glassdoor has 910 Ancestry reviews submitted anonymously by Ancestry employees. Read employee reviews and ratings on Glassdoor to decide if Ancestry is right for you.